Overview

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Promenade Service Apartments

3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 0888

€18+

Overall guest ratings

6.5/10 Good
based on 2,090 reviews

Review highlights

  • 8.5
  • 8.4
  • 4.7
  • 1.8

Good to know

  • Spacious rooms

Nearby

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    About

    Located in Downtown Kota Kinabalu, this aparthotel is 0.2 mi (0.3 km) from Warisan Square and within 3 mi (5 km) of Sabah State Mosque and Likas Stadium. Filipino Market and Centre Point are also within 10 minutes.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Air-conditioned
    • Concierge service
    • Laundry service
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.5 Good
    based on 2,090 reviews
    • 8.5 "Food is delicious."
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "82% thought parking was inexpensive."
      7.8 "78% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 7.2 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 6.9 "Service is ok."
      6.2 "Housekeeping was ok, according to 62%."
      6.9 "Only 69% thought the service was professional."
    • 5.8 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      0.4 "For 96%, the rooms looked old."
      4.0 "60% didn't like the uncomfortable beds."
      0.5 "95% said the bathroom was dirty."
      0.5 "95% found problems with the furniture."
      2.0 "80% had problems with the shower."
      2.8 "72% were disappointed with the minibar."
      4.0 "60% criticized the small bathroom."
      2.1 "79% thought the tv was sub-standard."
    • 1.8 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.3 "97% thought it was rather dirty."
      0.5 "95% said the bathroom was dirty."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.3 "77% found the grounds unpleasant."
    • 1.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
      3.7 "Unfriendly atmosphere, according to 63%."
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    Overall rating

    6.7 Good
    based on 522 reviews
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
    • 7.0 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 6.9 "Service is ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 6.1 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      2.5 "75% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
      0.3 "For 97%, the rooms looked old."
      0.6 "94% said the bathroom was dirty."
    • 2.0 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.4 "96% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
    • 1.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    6.4 Good
    based on 1,170 reviews
    • 8.5 "Food is delicious."
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      7.7 "77% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 6.9 "Service is ok."
    • 5.1 "Internet is average."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.5 "95% said the bathroom was dirty."
      1.2 "Air conditioning was criticized by 88%."
      3.9 "61% didn't like the uncomfortable beds."
      0.5 "95% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      2.1 "79% had problems with the shower."
      4.2 "58% criticized the small bathroom."
    • 2.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      0.4 "96% thought it was rather dirty."
    • 1.6 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    • 1.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    based on 62 reviews
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 4.4 "Rooms are not good."
    • 1.6 "Horrible vibe."

    Overall rating

    6.6 Good
    based on 334 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
    • 7.0 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 4.3 "Rooms are not good."
      2.1 "79% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      0.4 "96% found problems with the furniture."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
    • 1.6 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      0.3 "97% thought it was rather dirty."
    • 1.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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