Overview

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Mandarin Hotel
Top Airport Hotel

No. 138 Gaya Street, Kota Kinabalu 88820, Malaysia
+60 8822 5222

€28+

Overall guest ratings

8.9/10 Excellent
based on 1,365 reviews

Review highlights

  • 9.7
  • 9.6
  • 7.0
  • 6.1

Good to know

  • Clean rooms
  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Located in Downtown Kota Kinabalu, this hotel is 0.1 mi (0.2 km) from Gaya Street Sunday Market and within 3 mi (5 km) of Sabah State Mosque and Likas Stadium. Atkinson Clock Tower and South Sea Sanctuary are also within 5 minutes.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry service
    • Meeting/Banquet facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,365 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      9.0 "Housekeeping was great, according to 90%."
      9.8 "Management was excellent, said 98%."
      8.6 "86% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.1 "81% thought it was clean."
      8.4 "84% said the bathroom was clean."
    • 8.6 "Food is delicious."
    • 8.3 "Bar is amazing."
    • 7.0 "Good vibe."
      6.2 "62% thought the atmosphere was somewhat friendly."
    • 6.1 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      5.6 "56% thought the minibar was ok."
      5.2 "Only 52% thought the air conditioning was adequate."
      6.9 "69% thought the bathroom was big enough."
    • 4.4 "Breakfast is below average."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 696 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      9.8 "Management was excellent, said 98%."
      9.0 "Housekeeping was great, according to 90%."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      9.0 "90% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent value."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.3 "83% thought it was clean."
      8.3 "83% said the bathroom was clean."
    • 8.4 "Food is delicious."
    • 6.9 "Vibe was decent."
      5.8 "58% thought the atmosphere was somewhat friendly."
    • 6.2 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.6 "56% thought the minibar was ok."
      5.5 "Only 55% thought the air conditioning was adequate."
    • 4.5 "Breakfast is below average."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 313 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
      9.7 "97% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
    • 9.6 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 8.6 "Food is delicious."
    • 8.5 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 7.0 "Good vibe."
    • 5.4 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
    • 4.5 "Breakfast is below average."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 13 reviews
    • 9.6 "World class service."
    • 6.5 "Rooms are ok."

    Overall rating

    8.7 Excellent
    based on 341 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.8 "98% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      9.2 "Housekeeping was great, according to 92%."
      9.8 "Management was excellent, said 98%."
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Food is delicious."
    • 8.6 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 7.0 "Good vibe."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 6.2 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      5.6 "56% thought the minibar was ok."
    • 4.6 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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