Overview

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Mandarin Hotel
Best Housekeeping Staff

No. 138 Gaya Street, Kota Kinabalu 88820, Malaysia
+60 8822 5222

€28+

Overall guest ratings

8.8/10 Excellent
based on 1,514 reviews

Review highlights

  • 9.7
  • 9.5
  • 8.9
  • 6.0

Good to know

  • Clean rooms
  • Great reception
  • Professional service
  • Friendly service

Nearby

    show all

    About

    Located in Downtown Kota Kinabalu, this hotel is 0.1 mi (0.2 km) from Gaya Street Sunday Market and within 3 mi (5 km) of Sabah State Mosque and Likas Stadium. Atkinson Clock Tower and South Sea Sanctuary are also within 5 minutes.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Internet
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry service
    • Meeting/Banquet facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,514 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      9.2 "92% were happy with the shuttle service."
      9.8 "Management was excellent, said 98%."
      9.3 "Housekeeping was great, according to 93%."
      9.0 "90% said the concierge service was amazing."
      8.3 "83% were happy with the room service."
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.9 "Generally very clean."
      9.2 "92% said rooms were clean."
      8.1 "81% thought it was clean."
      9.0 "90% said the bathroom was clean."
    • 8.2 "Bar is amazing."
    • 7.7 "Good vibe."
      7.8 "78% thought, the hotel was modern."
      7.7 "77% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 6.0 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.0 "For 50%, maintenance was acceptable."
      5.5 "55% thought the minibar was ok."
      5.7 "57% thought the bathroom was big enough."
    • 4.1 "Breakfast is below average."
    • 4.1 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 817 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      9.8 "Management was excellent, said 98%."
      9.2 "Housekeeping was great, according to 92%."
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      8.9 "89% appreciated the closeness to the beach."
    • 8.7 "Generally very clean."
      8.9 "89% said rooms were clean."
      8.3 "83% thought it was clean."
      8.7 "87% said the bathroom was clean."
    • 7.6 "Good vibe."
      7.8 "78% thought, the hotel was modern."
      7.5 "75% enjoyed the friendly atmosphere."
    • 6.3 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.4 "54% thought the minibar was ok."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 4.5 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
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    Overall rating

    8.8 Excellent
    based on 348 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.8 "98% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      9.8 "Management was excellent, said 98%."
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Generally very clean."
      9.1 "91% said rooms were clean."
    • 8.6 "Good value."
    • 7.5 "Good vibe."
      7.4 "74% thought, the hotel was modern."
    • 4.8 "Rooms are not good."
      2.9 "71% said rooms were small."
    • 4.3 "Breakfast is below average."
    • 3.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.1 "79% thought it was too noisy."
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    Overall rating

    8.7 Excellent
    based on 348 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.8 "98% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
      9.4 "Housekeeping was great, according to 94%."
      9.8 "Management was excellent, said 98%."
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
    • 8.9 "Generally very clean."
      9.1 "91% said rooms were clean."
    • 7.7 "Good vibe."
      7.5 "75% enjoyed the friendly atmosphere."
      8.2 "82% thought, the hotel was modern."
    • 6.3 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      5.5 "55% thought the minibar was ok."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    central position
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    room fridge
    good location
    training of customer service
    free taxi
    walking distance to the malls
    shops and eateries
    staff was super
    english movie
    twice a day

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