Overview

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New Imperial Hotel

Jaffa Gate Old City, 14085 Jerusalem, Yerushalayim (Jerusalem), Israel
+972 2628 2261

€78+

Overall guest ratings

7.9/10 Good
based on 846 reviews

Review highlights

  • 9.4
  • 9.0
  • 5.0
  • 4.3

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    New Imperial Hotel offers an airport shuttle (available on request) and puts you in a great location, within just a 10-minute walk of Tower of David Museum of the History of Jerusalem and Jaffa Gate. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Refrigerators and free WiFi are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Beauty salon
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 846 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.2 "Easily accessible by car, said 72%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
      9.1 "91% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 5.4 "Vibe was decent."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      4.3 "57% said rooms were small."
      1.8 "82% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      2.7 "73% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      0.7 "93% said the bathroom was dirty."
    • 2.1 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
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    Overall rating

    7.9 Good
    based on 321 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.6 "Management was excellent, said 96%."
    • 7.8 "Good breakfast."
    • 5.5 "Vibe was decent."
    • 5.1 "Average amenities."
    • 4.2 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.9 "81% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      2.6 "74% thought the tv was sub-standard."
      0.8 "92% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
    • 3.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 2.1 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
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    Overall rating

    7.8 Good
    based on 270 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Breakfast is good."
    • 4.8 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      4.9 "51% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
    • 2.2 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      3.2 "68% thought it was rather dirty."
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    Overall rating

    7.9 Good
    based on 253 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
    • 7.8 "Good breakfast."
    • 5.5 "Vibe was decent."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.9 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
    • 3.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      3.8 "62% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
    • 2.1 "Generally quite dirty."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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