Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

New Imperial Hotel

Jaffa Gate Old City, 14085 Jerusalem, Yerushalayim (Jerusalem), Israel
+972 2628 2261

€77+

Overall guest ratings

7.8/10 Good
based on 824 reviews

Review highlights

  • 9.4
  • 8.6
  • 4.3
  • 4.2

Good to know

  • Friendly atmosphere
  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    New Imperial Hotel offers an airport shuttle (available on request) and puts you in a great location, within just a 10-minute walk of Tower of David Museum of the History of Jerusalem and Jaffa Gate. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Refrigerators and free WiFi are offered in all rooms.

    Less show all
    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Bar/Lounge
    • Tennis
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 824 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
      9.2 "92% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 6.0 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were small."
      2.6 "74% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      2.4 "For 76%, the rooms looked old."
      3.1 "69% thought the tv was sub-standard."
      1.3 "87% had problems with the shower."
      4.5 "55% found problems with the furniture."
      0.0 "100% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
    • 2.8 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.9 Good
    based on 296 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      9.4 "94% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.9 "Vibe was decent."
    • 5.0 "Average amenities."
      1.1 "89% thought the facilities needed updating."
      2.9 "71% complained about the elevator."
    • 4.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.9 "61% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      3.2 "68% said rooms were dirty."
      3.0 "70% thought the tv was sub-standard."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 2.8 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    View all review categories

    Overall rating

    7.8 Good
    based on 255 reviews
    • 9.2 "Terrific location."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
    • 7.8 "Good breakfast."
    • 4.9 "Bad amenities."
      5.0 "50% thought the building was acceptable."
      2.9 "71% complained about the elevator."
    • 4.5 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      4.3 "57% said rooms were small."
      3.0 "70% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
    • 4.4 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.0 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      4.3 "57% said rooms were small."
    • 2.6 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    View all review categories

    Overall rating

    7.9 Good
    based on 271 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
    • 7.6 "Good breakfast."
    • 6.0 "Vibe was decent."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 3.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.2 "68% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      2.0 "For 80%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
    • 3.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.6 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.7 "63% didn't like the uncomfortable beds."
    • 2.7 "Generally quite dirty."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou
    Photos
    Map

    Map