Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
8.5 "Generally very clean."7.7 "77% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
8.2 "Breakfast is good."
-
7.5 "Good location."
-
7.2 "High comfort."7.7 "77% thought
rooms were spacious ." 8.8 "88% said thebeds were comfortable ." -
6.3 "Rooms are ok."
Overall rating
-
9.7 "World class service."
-
5.6 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
The staff! They all went above and beyond in providing service for us! From getting us into a room earlier than anticipated, to wiping off wet patio furniture early in the morning so we could enjoy breakfast by the pond! Great Staff!!!!
-
10.0review from
This guest did not leave comments about this hotel.
-
10.0review from
Staff,cleanliness I would like breakfast to be a little bit more diabetic friendly-particularly I'd rather fruit be freash rather than out of can/jar. This tends to add sugar calories. Also lower sugar dry cereals would be welcome.
-
8.0review from
Overall it was clean with welcoming staffs Room was bit smaller than other Failfields that I stayed before and breakfast I wish they had some fresh fruits
-
9.0review from
nice hotel good food I got queen beds but they seem to be a little small for queen size
-
8.0review from
The room was great beds pillows tv most aspects of the room and an actually working wifi. Absolutely no hot water for shower saturday
-
10.0review from
The rooms was very nice the bed was comfortable love the bithroom made service was great the staff was very friendly No
-
10.0review from
Hinesville is a small town; however, this hotel was definitely first class! No, the room was average size but had ample closet space with a microwave, small refrigerator, desk and small seating area. There was a small store at the front desk to purchase snacks. The desk clerks were very friendly and helpful.
-
9.0review from
Over the weekend the entrance trash cans were over flowing as well as the lobby.
-
3.0review from
Closeness to Ft Stewart front gate. Very noisy. Walls are paper thin. Not very updated rooms.
-
10.0review from
staff helpful re driving directions and discount on nearby restaurant The tub surround needed a little sprucing up.
-
10.0review from
Loved the breakfast and the hotel is new. We stayed here in February and found the hotel to be amazing. The staff was great and so was the overall room. The room had a ipod docking station and nice bed. We also enjoyed the nice hot tub at night. The hotel had free weights which is unusual but great. The pool was outside but too cold to use. The hotel had a deck with a grill and TV
-
6.0review from
Upon arriving, we were told that our King size bedroom was no longer available as they were 'overbooked'. After dropping our bags off and on our way out, the frontdesk attendant asked us about our room to which we replied that we would've rather gotten what we had initially made reservations for. He attempted to 'find' us a room before he asked if we had 'gotten comfortable' in the room. We told him we had only dropped our bags off. He then ignored our response and went about his business. \n \nNot only did we find pubic hair all over the bathtub but there were long strands of hair on towels that were physically brought to us by housekeeping. The hair dryer had a greasy film all over it left by the previous occupants. \n \nWe had accidently left chocolate stains on our bedsheets during one of the days. We left for the day and expected to return to clean sheets. To our dismay, we came back to the same chocolate stained sheets which were covered up with another sheet. \n \nThe only posit...
-
10.0review from
The staff! They all went above and beyond in providing service for us! From getting us into a room earlier than anticipated, to wiping off wet patio furniture early in the morning so we could enjoy breakfast by the pond! Great Staff!!!!
-
10.0review from
This guest did not leave comments about this hotel.
-
10.0review from
Staff,cleanliness I would like breakfast to be a little bit more diabetic friendly-particularly I'd rather fruit be freash rather than out of can/jar. This tends to add sugar calories. Also lower sugar dry cereals would be welcome.
-
8.0review from
Overall it was clean with welcoming staffs Room was bit smaller than other Failfields that I stayed before and breakfast I wish they had some fresh fruits
-
9.0review from
nice hotel good food I got queen beds but they seem to be a little small for queen size
-
8.0review from
The room was great beds pillows tv most aspects of the room and an actually working wifi. Absolutely no hot water for shower saturday
-
10.0review from
The rooms was very nice the bed was comfortable love the bithroom made service was great the staff was very friendly No
-
10.0review from
Hinesville is a small town; however, this hotel was definitely first class! No, the room was average size but had ample closet space with a microwave, small refrigerator, desk and small seating area. There was a small store at the front desk to purchase snacks. The desk clerks were very friendly and helpful.
-
9.0review from
Over the weekend the entrance trash cans were over flowing as well as the lobby.
-
10.0review from
staff helpful re driving directions and discount on nearby restaurant The tub surround needed a little sprucing up.
-
10.0review from
Loved the breakfast and the hotel is new. We stayed here in February and found the hotel to be amazing. The staff was great and so was the overall room. The room had a ipod docking station and nice bed. We also enjoyed the nice hot tub at night. The hotel had free weights which is unusual but great. The pool was outside but too cold to use. The hotel had a deck with a grill and TV
-
3.0review from
Closeness to Ft Stewart front gate. Very noisy. Walls are paper thin. Not very updated rooms.
-
6.0review from
Upon arriving, we were told that our King size bedroom was no longer available as they were 'overbooked'. After dropping our bags off and on our way out, the frontdesk attendant asked us about our room to which we replied that we would've rather gotten what we had initially made reservations for. He attempted to 'find' us a room before he asked if we had 'gotten comfortable' in the room. We told him we had only dropped our bags off. He then ignored our response and went about his business. \n \nNot only did we find pubic hair all over the bathtub but there were long strands of hair on towels that were physically brought to us by housekeeping. The hair dryer had a greasy film all over it left by the previous occupants. \n \nWe had accidently left chocolate stains on our bedsheets during one of the days. We left for the day and expected to return to clean sheets. To our dismay, we came back to the same chocolate stained sheets which were covered up with another sheet. \n \nThe only posit...
