Overview

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Santa Marina Beach Resort & Spa

Amoudara 1, Heraklion, Greece
+30 281 026 1103

Call

+30 281 026 1103

Overall guest ratings

8.6/10 Excellent
based on 162 reviews

Review highlights

  • 9.6
  • 9.4
  • 4.9
  • 4.3

Good to know

  • Recreation staff is nice
  • Great shopping
  • Pleasant hotel grounds
  • Professional service

Nearby

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    About

    At Santa Marina Beach Resort & Spa, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 15-minute drive of Natural History Museum of Crete. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Dining choices include 2 restaurants and the 3 bars/lounges are great places to grab a cold drink. There's a golf course and a free kid's club, and in-room conveniences at this upscale hotel include sofa beds and refrigerators.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 162 reviews
    • 9.6 "Wonderful beach."
      9.1 "91% appreciated the clean beach."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
      9.6 "96% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
      10.0 "100% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.1 "Good access to the airport, said 81%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Amenities are good."
      9.5 "95% found the grounds to be nice."
    • 8.2 "Food is delicious."
    • 4.9 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.3 "Bar is not good."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.8 "92% criticized the small bathroom."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.1 "Rooms are not good."
      2.8 "72% said rooms were small."
      1.7 "83% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      3.6 "64% thought they were poorly maintained."
      4.6 "54% didn't like the uncomfortable beds."
      0.8 "92% criticized the small bathroom."
      2.3 "77% found problems with the furniture."
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    Overall rating

    8.6 Excellent
    based on 97 reviews
    • 9.6 "Wonderful beach."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.3 "73% said the recreation staff was great."
      9.5 "95% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      8.2 "Good access to the airport, said 82%."
    • 8.5 "Amenities are good."
      9.5 "95% found the grounds to be nice."
    • 8.4 "Food is delicious."
    • 4.9 "Bar is not good."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      3.2 "68% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      1.0 "90% criticized the small bathroom."
      3.5 "65% thought they were poorly maintained."
    • 4.3 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 64 reviews
    • 9.6 "Wonderful beach."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.5 "75% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Amenities are good."
      9.5 "95% found the grounds to be nice."
    • 8.3 "Food is delicious."
    • 5.1 "Vibe was decent."
    • 4.0 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      3.6 "64% thought they were poorly maintained."
    View all review categories
    Good to know
    "Recreation staff is nice"
    "Great shopping"
    "Pleasant hotel grounds"
    "Professional service"
    data provided by TrustYou

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