Overview

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Mai Charming Hotel & Spa

29 Hang Bong, Hoan Kiem District, Hanoi, Vietnam
+84 439 382 368

€25+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.4/10 Excellent
based on 954 reviews

Review highlights

  • 10.0
  • 9.5
  • 9.2
  • 4.9

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

    show all

    About

    With a stay at Mai Charming Hotel & Spa, you'll be centrally located in Hanoi, steps from Vietnamese National Tuong Theatre and Hang Da Market. This spa hotel is within close proximity of Hang Gai Street and St. Joseph Cathedral.

    Rooms

    Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Childrens programmes
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 954 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.5 "World class service."
    • 9.2 "Terrific location."
    • 8.2 "Breakfast is good."
    • 5.3 "Internet is average."
    • 4.9 "Rooms are not good."
    • 3.6 "Not very comfortable."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 725 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.4 "94% said the reception staff was great."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.6 "Internet is average."
    • 5.0 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.5 "Only 65% said the rooms were modern."
      6.7 "Only 67% thought the shower was ok."
    • 3.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      4.1 "59% thought it was too noisy."
      5.0 "Only 50% thought the air conditioning was adequate."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 28 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 8.5 "Breakfast is good."
    • 4.1 "Rooms are not good."
      2.3 "77% said rooms were small."
    • 3.3 "Not very comfortable."
      2.3 "77% said rooms were small."

    Overall rating

    7.9 Good
    based on 9 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 5.0 "Rooms are ok."

    Overall rating

    8.0 Good
    based on 190 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Breakfast is good."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      2.3 "77% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.5 "Air conditioning was criticized by 55%."
      2.8 "72% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      4.5 "Air conditioning was criticized by 55%."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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