Overview

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AU Lac Hanoi Hotel
Best Breakfast

37A Hang Thung street Hoan Kiem Distric, Hanoi 00844, Vietnam
+84 462 701 026

Call

+84 462 701 026

Overall guest ratings

9.3/10 Excellent
based on 412 reviews

Review highlights

  • 9.9
  • 9.7
  • 9.5
  • 6.6

Good to know

  • Clean rooms
  • Great reception
  • Friendly service

Nearby

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    About

    AU LAC is 2 star Hotel located Hoan Kiem District - Hoan Kiem Lake, Hanoi. This Hotel was built in 2008, and renovated in 2010. This Hotel's room amenities include Television, Connection for laptop, Air conditioning, Wi-Fi in room, Mini bar, coffee/tea maker, security box, Hairdryer, Trouser press, Balcony;

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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 412 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 9.7 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
    • 9.5 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Generally very clean."
      7.8 "78% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.6 "Rooms are ok."
      5.6 "Only 56% thought the shower was ok."
    • 6.1 "Internet is average."
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    Overall rating

    9.4 Excellent
    based on 284 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.8 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% enjoyed the friendly atmosphere."
    • 9.6 "Excellent breakfast."
    • 9.5 "Terrific location."
    • 6.7 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."

    Overall rating

    9.3 Excellent
    based on 49 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.5 "Excellent breakfast."
    • 9.4 "Terrific location."
    • 7.0 "Nice rooms."
    • 5.4 "Average comfort."
      5.7 "Beds were acceptable for 57%."

    Overall rating

    9.3 Excellent
    based on 78 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
    • 8.7 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 6.6 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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