Overview

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JW Marriott Hotel Hangzhou
Top Business Hotel

28 Hushu South Road, Hangzhou 310006, China
+86 571 8578 8888

€159+

Overall guest ratings

9.3/10 Excellent
based on 2,648 reviews

Review highlights

  • 9.2
  • 9.0
  • 6.9
  • 6.2

Good to know

  • Comfortable beds
  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests' utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Four world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience.

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    Marriott V2

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Continental breakfast
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    based on 2,648 reviews
    • 9.2 "Excellent wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.6 "Management was excellent, said 86%."
    • 8.9 "Breakfast is good."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
      9.0 "90% thought it was clean."
    • 8.7 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      9.8 "98% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.7 "For only 67%, the bathroom was ok."
      6.1 "61% said the view was so-so."
      6.2 "Only 62% thought the air conditioning was adequate."
      6.4 "Only 64% thought the shower was ok."
      5.5 "55% thought the kitchenette was ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 6.2 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.5 "Bar is ok."
    • 4.2 "Value below average."
      4.5 "The price was too high for 55%."
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    Overall rating

    9.3 Excellent
    based on 344 reviews
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
    • 8.9 "Breakfast is good."
    • 8.0 "Pool is good."
    • 6.8 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 3.9 "Value below average."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 1,085 reviews
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.3 "Management was excellent, said 83%."
    • 8.2 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
    • 6.6 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.5 "65% said the view was so-so."
    • 5.4 "Bar is ok."
    • 4.5 "Value below average."
    View all review categories

    Overall rating

    9.6 Excellent
    based on 1,085 reviews
    • 9.3 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.8 "98% liked the proximity to shopping."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.1 "91% thought it was clean."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 8.9 "Breakfast is good."
    • 8.7 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 4.0 "Value below average."

    Overall rating

    9.1 Excellent
    based on 132 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      8.9 "89% thought the service was very professional."
    • 8.6 "Location is great."
      9.2 "Easily accessible by car, said 92%."
    • 7.7 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 7.5 "Tasty food."
    • 6.6 "Rooms are ok."
    • 6.6 "Average comfort."
    • 4.0 "Value below average."
    View all review categories
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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