Overview

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Hangzhou E M Grand Hotel

8 Wensan Road, Hangzhou 310012, China
+86 571 8998 8888

€53+

Overall guest ratings

8.7/10 Excellent
based on 2,375 reviews

Review highlights

  • 8.8
  • 8.7
  • 8.0
  • 3.8

Good to know

  • Clean rooms
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    About

    Hangzhou E M Grand Hotel puts you within a 15-minute drive of West Lake. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights at this upscale hotel include a fitness center, a spa tub, and a sauna.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Room service
    • No smoking
    • Beauty salon
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 2,375 reviews
    • 8.8 "Location is great."
      9.2 "Easily accessible by car, said 92%."
      8.5 "85% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      7.1 "71% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.0 "Great service."
      7.0 "70% said the reception staff was great."
      8.0 "80% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.9 "Good cleanliness."
      7.6 "76% said rooms were clean."
      9.3 "93% thought it was clean."
    • 5.1 "Rooms are ok."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 285 reviews
    • 9.0 "Terrific location."
      9.3 "Easily accessible by car, said 93%."
    • 8.7 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 7.8 "Good service."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 4.1 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    8.8 Excellent
    based on 617 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Location is great."
      9.1 "Easily accessible by car, said 91%."
    • 8.2 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 7.7 "Good service."
    • 7.0 "Good amenities."
      6.9 "69% thought the building was acceptable."
    • 5.3 "Rooms are ok."
    • 3.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.5 "55% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    8.6 Excellent
    based on 1,377 reviews
    • 8.7 "Breakfast is good."
    • 8.4 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      8.8 "88% liked the proximity to shopping."
    • 7.9 "Good service."
      8.3 "83% thought the service was very professional."
      8.0 "80% found the staff to be very friendly."
    • 7.5 "High value."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.2 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.1 "For 79%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      0.0 "100% thought they were poorly maintained."
    • 3.1 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      4.3 "57% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    8.1 Excellent
    based on 95 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good service."
    • 7.5 "High value."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.0 "Rooms are ok."
    • 4.1 "Not very comfortable."
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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