Overview

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Flower Inn - West Lake

No 20 Santai Yunshe, Hangzhou 310007, China
+86 571 2897 8333

€24+

Overall guest ratings

7.7/10 Good
based on 555 reviews

Review highlights

  • 8.4
  • 8.2
  • 4.1
  • 4.0

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Flower Inn - West Lake puts you 4.1 mi (6.6 km) from West Lake. Guests can indulge in massages, and Privacy Restaurant serves lunch and dinner. LCD TVs, room service, and rainfall showerheads are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    based on 555 reviews
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.3 "Management was excellent, said 83%."
    • 8.2 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 7.2 "Good location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 4.1 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      0.0 "100% had problems with the shower."
      0.0 "For 100%, the rooms looked old."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
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    Overall rating

    7.7 Good
    based on 116 reviews
    • 8.6 "Great service."
    • 8.1 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 7.1 "Good location."
    • 6.7 "Food is average."
    • 4.1 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.8 "62% complained about the bathroom."
    • 2.9 "Quite uncomfortable."
      1.6 "84% said rooms were small."

    Overall rating

    7.5 Good
    based on 299 reviews
    • 8.3 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
    • 8.0 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.1 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 3.8 "Rooms are not good."
      1.9 "81% said rooms were small."
      0.0 "100% thought they were poorly maintained."
      2.2 "78% didn't like the uncomfortable beds."
    • 3.7 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."

    Overall rating

    8.8 Excellent
    based on 22 reviews
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.6 "Good location."
    • 7.6 "High value."

    Overall rating

    7.8 Good
    based on 116 reviews
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.3 "Great service."
      7.3 "73% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 7.2 "Good location."
    • 4.2 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    • 3.0 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou
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