Overview

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Centro Hotel City Gate

Steindamm 49, 20099 Hamburg, Hamburg, Germany
+49 40 2849 9220

€63+

Overall guest ratings

6.6/10 Good
based on 1,304 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.0
  • 2.6

Good to know

  • Train station is close

Nearby

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    About

    At Centro Hotel City Gate, you'll be within a 10-minute drive of Hamburger Kunsthalle and Moenckebergstrasse. Free perks include buffet breakfast daily and WiFi. Also, Hamburg City Hall and St. Michaelis Church are within a short drive.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Storage available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.6 Good
    based on 1,304 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.1 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 7.3 "Good location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.0 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
      2.7 "For 73%, the rooms looked old."
      0.2 "98% had problems with the shower."
      2.8 "72% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
      2.6 "74% criticized the small bathroom."
      3.5 "Air conditioning was criticized by 65%."
      3.6 "64% were disappointed with the minibar."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      3.1 "69% complained about the elevator."
    • 2.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    6.7 Good
    based on 652 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.8 "Tasty food."
    • 7.4 "Good location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
      3.9 "61% said the bathroom was dirty."
      3.0 "For 70%, the rooms looked old."
      3.0 "70% found problems with the furniture."
      0.4 "96% had problems with the shower."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Overall rating

    6.6 Good
    based on 469 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.1 "Good location."
      9.8 "98% thought it was easy to get to the train station."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.0 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
    • 3.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
      0.2 "98% had problems with the shower."
      2.8 "72% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      3.6 "Air conditioning was criticized by 64%."
    • 2.8 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    based on 13 reviews
    • 9.1 "World class service."
    • 7.3 "Good location."
    • 4.5 "Not very comfortable."
    • 3.9 "Rooms are not good."

    Overall rating

    6.4 Good
    based on 169 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 7.5 "Good location."
      9.8 "98% thought it was easy to get to the train station."
    • 7.0 "High value."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 3.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% found problems with the furniture."
      1.8 "82% thought they were poorly maintained."
    • 2.3 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
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    Good to know
    "Train station is close"
    data provided by TrustYou

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