Overview

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Best Western Plus Hotel St. Raphael

Adenauerallee 41, 20097 Hamburg, Hamburg, Germany
+49 40 248 200

€75+

Overall guest ratings

8.0/10 Good
based on 1,733 reviews

Review highlights

  • 9.3
  • 8.5
  • 5.7
  • 5.1

Good to know

  • Comfortable beds
  • Friendly service
  • Train station is close

Nearby

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    About

    The Best Western Plus Hotel St. Raphael is a comfortable, personal, first class hotel in the city center of Hamburg. Main station and main shopping area are within five minutes walking distance. We feature our full service restaurant Le Jardin, Captains corner bar, meeting and banquet facilities, 24-hour front desk, laundry and valet services, safe deposit box and fax services. Our guest rooms have a bath or shower, cable television with pay TV, hairdryer, mini-bar, radio, direct-dial telephone, alarm clock, trouser press and in-room safe. Enjoy our breakfast buffet at the rate of 17.00 EUR per person per day. Enjoy your stay.

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    bestwestern.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,733 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.2 "Lovely bar service, according to 92%."
      8.3 "83% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
    • 8.5 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.5 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      7.1 "Great parking, according to 71%."
      9.7 "Near to public transport, according to 97%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 6.1 "Rooms are ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.9 "Only 59% thought the shower was ok."
    • 5.7 "Vibe was decent."
    • 5.1 "Average comfort."
    • 5.1 "Internet is average."
    • 4.1 "Value below average."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 1,161 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      10.0 "Housekeeping was great, according to 100%."
    • 8.8 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      9.4 "City centre within easy reach, said 94%."
      9.7 "Near to public transport, according to 97%."
    • 8.2 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.5 "95% thought it was clean."
    • 7.7 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% thought the furniture was functional."
      6.6 "Cleanliness of the bathroom was average, said 66%."
    • 5.7 "Vibe was decent."
    • 5.5 "Average comfort."
    • 5.2 "Internet is average."
    • 4.3 "Value below average."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    based on 103 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.5 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 8.0 "Breakfast is good."
    • 6.3 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.5 "Value below average."
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    Overall rating

    7.5 Good
    based on 103 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 5.8 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.1 "Value below average."

    Overall rating

    7.9 Good
    based on 363 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.2 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      7.2 "Great parking, according to 72%."
      9.5 "City centre within easy reach, said 95%."
    • 7.8 "Good breakfast."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
    • 5.2 "Vibe was decent."
    • 5.1 "Internet is average."
    • 4.8 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.6 "64% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
    • 3.9 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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