Overview

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Alster-Hof

Esplanade 12, 20354 Hamburg, Hamburg, Germany
+49 40 350 070

€84+

Overall guest ratings

8.4/10 Excellent
based on 2,759 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 6.7

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    This Hamburg hotel is a four-minute walk from the botanical gardens and an eight-minute walk from the Congress Center Hamburg (CCH). The Jungfernstieg shopping street is 0.9 km (0.6 mi) away.

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Beauty salon
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 2,759 reviews
    • 9.6 "Excellent breakfast."
      8.5 "85% were happy with the price of the breakfast."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
      9.1 "Lovely bar service, according to 91%."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Bar is amazing."
      9.1 "Lovely bar service, according to 91%."
    • 8.0 "Food is delicious."
      8.9 "Yummy desserts, said 89%."
      9.6 "96% loved the menu selection."
      7.5 "75% enjoyed the side dishes."
    • 6.7 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      6.2 "Beds were acceptable for 62%."
      5.3 "For 53%, maintenance was acceptable."
      5.2 "Only 52% thought the furniture was functional."
    • 4.0 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 882 reviews
    • 9.7 "Excellent breakfast."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.8 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
    • 7.1 "Nice rooms."
      7.9 "79% thought rooms were spacious."
      8.5 "85% said rooms were clean."
      7.7 "77% liked the big bathroom."
      7.2 "72% said the bathroom was clean."
    • 6.9 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
      6.0 "Beds were acceptable for 60%."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 469 reviews
    • 9.6 "Excellent breakfast."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.8 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Food is delicious."
      9.0 "Yummy desserts, said 90%."
    • 7.5 "High comfort."
      8.1 "81% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    7.9 Good
    based on 248 reviews
    • 9.5 "Excellent breakfast."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 9.0 "Terrific location."
    • 8.1 "Food is delicious."
    • 5.9 "Vibe was decent."
    • 5.5 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
      6.6 "Only 66% said rooms were big enough."
    • 5.2 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
    • 4.1 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 1,158 reviews
    • 9.5 "Excellent breakfast."
      8.1 "81% were happy with the price of the breakfast."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Tasty food."
      8.6 "Yummy desserts, said 86%."
      9.5 "95% loved the menu selection."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.4 "For only 64%, the bathroom was ok."
      5.2 "For 52%, maintenance was acceptable."
      7.0 "70% liked the big bathroom."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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