Overview

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Emerald Hotel

13 Gladstone Road, Gisborne 4010, New Zealand
+64 6868 8055

€83+

Overall guest ratings

8.3/10 Excellent
based on 371 reviews

Review highlights

  • 8.8
  • 8.2
  • 5.7
  • 5.5

Good to know

  • Spacious bathroom
  • Spacious rooms
  • Great view

Nearby

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    About

    A great choice for a stay in Gisborne, Emerald Hotel is just 3.1 mi (4.9 km) from the airport. Guests can hang out at the outdoor pool or seasonal outdoor pool, or grab a bite to eat at Nick's Bistro, which serves breakfast and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer flat-screen TVs and DVD players.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 371 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      9.0 "90% liked the big bathroom."
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% thought parking was inexpensive."
    • 7.1 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      9.8 "98% thought the view was good."
      9.0 "90% liked the big bathroom."
      9.2 "92% enjoyed the balcony."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.9 "Pool is below average."
    • 4.6 "Disappointing food."
      2.2 "78% did not like what was on the menu."
    • 3.3 "Breakfast is below average."
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    Overall rating

    8.0 Good
    based on 196 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      9.1 "91% liked the big bathroom."
    • 7.5 "Nice rooms."
      9.3 "93% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      9.1 "91% liked the big bathroom."
      9.7 "97% thought the view was good."
    • 7.1 "High value."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.2 "Vibe was decent."
    • 4.5 "Pool is below average."
    • 4.2 "Disappointing food."
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    Overall rating

    8.3 Excellent
    based on 129 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.5 "Good location."
    • 6.4 "Rooms are ok."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.3 "Average cleanliness."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.2 "Food is average."
    • 5.0 "Pool is mediocre."
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    Overall rating

    8.9 Excellent
    based on 44 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 7.3 "Nice rooms."
      9.1 "91% thought rooms were spacious."
    • 4.8 "Disappointing food."
    Good to know
    "Spacious bathroom"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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