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Hotel Waterfall

No. 160, Jalan Utama, George Town (Penang) 10450, Malaysia
+60 4229 5588


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Overall guest ratings

6.6/10 Good
based on 174 reviews

Review highlights

  • 7.7
  • 4.1
  • 3.1
  • 2.5


    show all


    With a stay at Hotel Waterfall in Penang, you'll be close to Arulmigu Balathandayuthapani Temple and Kek Lok Si Temple. This hotel is within close proximity of One-stop Midlands Park Centre and Gurney Plaza.


    Make yourself at home in one of the 48 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bathrobes. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.


    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.


    Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 2 coffee shops/cafés.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall rating

    6.6 Good
    based on 174 reviews
    • 7.7 "Good service."
    • 6.7 "Location is acceptable."
    • 4.1 "Rooms are not good."
    • 3.1 "Horrible vibe."
    • 2.5 "Terrible amenities."
    • 0.0 "Disappointing internet connection."

    Overall rating

    6.0 OK
    based on 45 reviews
    • 8.8 "Good value."
    • 6.9 "Location is acceptable."
    • 4.3 "Rooms are not good."
    • 3.2 "Horrible vibe."
    • 2.9 "Terrible amenities."
      4.0 "60% thought the building wasn't nice."

    Overall rating

    6.7 Good
    based on 76 reviews
    • 7.2 "Good service."
    • 3.8 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
    • 2.6 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."

    Overall rating

    5.7 OK
    based on 22 reviews
    • 3.8 "Rooms are not good."
    • 3.1 "Horrible vibe."

    Overall rating

    7.2 Good
    based on 29 reviews
    • 7.0 "Good location."
    • 4.3 "Rooms are not good."
    data provided by TrustYou

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