Overview

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Hotel Express

Cuthbert Street, Gateshead, NE8 1AF, United Kingdom
+44 203 103 3504

€29+

Overall guest ratings

7.0/10 Good
based on 524 reviews

Review highlights

  • 8.4
  • 8.2
  • 4.4
  • 3.1

Nearby

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    AMENITIES

    • Internet
    • No smoking
    • Express check out
    • 24 hour front desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 509 reviews
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.2 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      8.3 "Great parking, according to 83%."
      8.2 "Easily accessible by car, said 82%."
      10.0 "100% thought parking was inexpensive."
      8.0 "Near to public transport, according to 80%."
    • 8.1 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.1 "Average comfort."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
    • 3.1 "Food is inedible."
      3.8 "For 62%, the dining experience was not enjoyable."
    • 3.0 "Awful breakfast."
      3.3 "67% said the breakfast was too expensive."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    based on 234 reviews
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.3 "Location is great."
      8.6 "Great parking, according to 86%."
    • 5.8 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      0.8 "92% thought it was too noisy."
    • 4.1 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
    • 3.3 "Disappointing food."
    • 2.9 "Awful breakfast."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Overall rating

    6.4 Good
    based on 25 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
    • 5.2 "Average comfort."
    • 4.2 "Rooms are not good."
      2.0 "80% complained about the bathroom."

    Overall rating

    7.0 Good
    based on 249 reviews
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.2 "Very good internet connection."
    • 8.0 "Location is great."
      7.9 "Great parking, according to 79%."
      9.6 "City centre within easy reach, said 96%."
      8.0 "Easily accessible by car, said 80%."
    • 5.3 "Average comfort."
    • 4.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      1.0 "90% found problems with the furniture."
    • 3.0 "Awful breakfast."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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