Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Relais Hotel Centrale
Best Restaurants & Bars

Via Dei Conti 3, 50123 Florence, Tuscany, Italy
+39 055 215 761

€106+

Overall guest ratings

8.5/10 Excellent
based on 1,946 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.4
  • 6.0

Good to know

  • Clean rooms
  • Friendly service
  • Train station is close
  • Wonderful sightseeing

Nearby

    show all

    About

    Fully remodeled and renovated, the hotel is located in the heart of Florence, a stone's throw from the Cathedral and the city's main attractions. Just a few yards from Santa Maria Novella train station, the Fortezza da Basso (home of the most important exhibitions) and the conference center. Its ideal location within the prestigious Palazzo Malaspina and the Palazzo dei Conti is the framework for a fine and well-furnished hotel with a vibrant atmosphere

    Less More
    accorhotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,946 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.6 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
      10.0 "100% were happy with the price."
      9.5 "95% loved the menu selection."
      7.3 "73% enjoyed the snacks that were offered."
      8.0 "80% enjoyed the side dishes."
    • 6.4 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      6.8 "68% thought the bathroom was big enough."
      5.6 "Only 56% thought the furniture was functional."
      5.6 "56% thought the kitchenette was ok."
    • 6.0 "Internet is average."
      5.6 "56% thought the wifi quality was ok."

    Overall rating

    8.7 Excellent
    based on 1,070 reviews
    • 9.8 "Excellent breakfast."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      7.5 "Easily accessible by car, said 75%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.6 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      9.5 "95% loved the menu selection."
    • 7.5 "High comfort."
      7.7 "77% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      7.0 "70% liked the big bathroom."
    • 6.6 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      5.3 "Only 53% thought the furniture was functional."
    • 6.0 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 291 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.4 "Excellent breakfast."
    • 8.7 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
    • 7.7 "Good vibe."
      8.5 "85% enjoyed the friendly atmosphere."
    • 5.8 "Rooms are ok."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 5.4 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 19 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."

    Overall rating

    8.0 Good
    based on 564 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.9 "Management was excellent, said 79%."
    • 7.2 "Good cleanliness."
      8.7 "87% thought it was clean."
    • 6.3 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      6.7 "67% thought the bathroom was big enough."
    • 6.1 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      6.7 "67% thought the bathroom was big enough."
      5.1 "51% thought the kitchenette was ok."
      5.4 "Only 54% thought the furniture was functional."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close