Overview

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Hotel Palazzo Benci

Piazza Madonna Aldobrandini 3, 50123 Florence, Tuscany, Italy
+39 055 213 848

€49+

Overall guest ratings

7.9/10 Good
based on 717 reviews

Review highlights

  • 9.7
  • 9.0
  • 4.3
  • 3.9

Good to know

  • Friendly service

Nearby

    show all

    About

    Located 4.7 mi (7.6 km) from the airport, Hotel Palazzo Benci offers a great location, putting you within just a 10-minute walk of San Lorenzo Church and Florence Baptistery. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. There's also a garden, and rooms offer LCD TVs and minibars.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 717 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.4 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.3 "Disappointing food."
    • 3.9 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.9 "71% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      0.4 "Air conditioning was criticized by 96%."
      2.6 "74% criticized the small bathroom."
      0.9 "91% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
    • 3.5 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.9 "51% thought it was too noisy."
      3.5 "65% didn't like the uncomfortable beds."
      0.4 "Air conditioning was criticized by 96%."
      2.6 "74% criticized the small bathroom."
    • 3.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    based on 315 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.3 "Average value."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 4.5 "Disappointing food."
    • 4.0 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      3.6 "64% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.7 "73% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.4 "66% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
    • 3.8 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    based on 86 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Average amenities."
    • 3.6 "Rooms are not good."
      2.9 "71% said rooms were small."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."

    Overall rating

    8.2 Excellent
    based on 315 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.7 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.1 "Disappointing food."
    • 3.9 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      0.3 "Air conditioning was criticized by 97%."
    • 3.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      4.9 "51% thought it was too noisy."
      2.8 "72% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
    • 2.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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