Best Western Palace Hotel & Casino

4 stars
7.4
Good
based on 2249 reviews
2,249 reviews
Central Promenade - Douglas, Douglas, Isle of Man
Central Promenade - Douglas, Douglas
+44 1624 662662
Sat 11/7
-
Sun 12/7
2 guests, 1 room
Deals from
€67
/Cheapest rate per night
Room Type
Provider
Nightly total
Double room, bed type unknown
€67
Standard Room, bed type unknown
€71
Deluxe room, bed type unknown
€100
26 more Best Western Palace Hotel & Casino deals
26 more Best Western Palace Hotel & Casino deals
Bedroom
Bar
Restaurant
Banquet hall
Other
Gym
Pool
Beach
Pool
Pool
Banquet hall
Other
Bedroom
Banquet hall
Gym
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Outdoor view
Building
Banquet hall
Building
Restaurant
Restaurant
Living room
Gym
Beach
Bathroom
Other
Building
Other
Shop
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Under 20 minutes' walk from Cafe Royale Halt, Best Western Palace Hotel & Casino provides guests with an ideal base when visiting Douglas. Guests also have exclusive access to the Palace Health Club and Palace Health Club.

This 4-star hotel provides free Wi-Fi, an indoor pool and a Jacuzzi. It offers a relaxing stay with on-site spa services including massage, and features views of Douglas Harbour that can be admired while unwinding. It also provides a 24-hour reception, a sauna and a concierge.

Best Western Palace Hotel & Casino has 133 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay.

The area near the hotel has a variety of cafés and restaurants. Guests are also able to easily visit the Gaiety Theatre and Derby Castle Depot.

7.4
Good
2249 reviews

Latest deals for Best Western Palace Hotel & Casino

Sat 11/7
-
Sun 12/7
Double room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Double room, 1 double bed
No inclusions
Standard Room, 1 twin bed
No inclusions
King room, 1 king bed
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, bed type unknown
No inclusions
Deluxe room, 1 king bed
No inclusions
Standard Room, 2 twin beds
No inclusions
Double room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Standard Room, 1 double bed
No inclusions
Standard Room, bed type unknown
No inclusions
Double room, 1 double bed
No inclusions
Standard Room, 1 double bed
No inclusions
Double room, 1 double bed
No inclusions
Double room, bed type unknown
No inclusions
Standard Room, 1 double bed
No inclusions
Double room, bed type unknown
No inclusions
Deluxe room, 1 king bed
No inclusions
Double room, bed type unknown
No inclusions
Deluxe room, bed type unknown
No inclusions
Standard Room, 1 double bed
No inclusions
Deluxe room, 1 king bed
No inclusions
Double room, 1 twin bed
No inclusions
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Best Western Palace Hotel & Casino

  • Indoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins
  • Conditioner

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view
  • Steam room

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Accessibility and suitability

  • Lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Casino
  • Golf
  • Bingo
  • Karaoke

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Parking and transportation

  • Parking
  • Private parking

Outdoor

  • Beach chairs
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness centre

Reviews of Best Western Palace Hotel & Casino

7.4
Good
2249 verified ratings
Wonderful
687
Very good
422
Good
503
Okay
222
Fair
199
Mediocre
94
Poor
122

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, delicious breakfast options, and enjoyable pool facilities. The breakfast received especially high marks for variety and quality. The pool and health club were also popular, providing relaxation and recreation. While some guests appreciated the friendly staff and comfortable rooms, others noted issues with cleanliness, outdated decor, and inconsistent service. Noise from other guests and occasional maintenance issues were also mentioned. Overall, the positives centered on the convenient location, great breakfast, and pool amenities.
AI-generated from customer reviews
Breakfast10 out of 10
Location9.5 out of 10
Pool9 out of 10
Service5 out of 10
Cleanliness3.5 out of 10
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Location

Central Promenade - Douglas, Douglas

What's nearby

  • Douglas Beach251 m
  • Gaiety Theatre1 km
  • Derby Castle Depot1.1 km
  • Tower of Refuge1.4 km
  • Manx Museum1.5 km
  • Tynwald1.5 km
  • Douglas Harbour1.8 km
  • Douglas Head Lighthouse2.2 km
  • Braddan Bridge2.2 km
  • The Bowl2.3 km
  • Union Mills F.C.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Best Western Palace Hotel & Casino

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
June
€109
€111
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 26% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Best Western Palace Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Palace Hotel & Casino

  • If you’re after a cheap room at Best Western Palace Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Best Western Palace Hotel & Casino, plan to stay on a Tuesday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Best Western Palace Hotel & Casino was booked for on KAYAK in the last 2 weeks was €111, while the most expensive was €111.
  • How long should you stay at Best Western Palace Hotel & Casino? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Best Western Palace Hotel & Casino

  • Where is Best Western Palace Hotel & Casino located?

    Best Western Palace Hotel & Casino is located at Central Promenade - Douglas, 1.6 km from the centre of Douglas. Douglas Beach is the closest landmark to Best Western Palace Hotel & Casino.

  • When is check-in time and check-out time at Best Western Palace Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Palace Hotel & Casino.

  • Does Best Western Palace Hotel & Casino offer free Wi-Fi?

    Yes, Best Western Palace Hotel & Casino offers free Wi-Fi.

  • How far is Best Western Palace Hotel & Casino from the airport?

    Best Western Palace Hotel & Casino is 13.3 km from Castletown Ronaldsway. Best Western Palace Hotel & Casino is 101.7 km from Holyhead Anglesey.

  • Does Best Western Palace Hotel & Casino have a pool?

    Yes, Best Western Palace Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Best Western Palace Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Best Western Palace Hotel & Casino in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Palace Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Palace Hotel & Casino.

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3-star hotel
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Most recommended

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4-star hotel
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Raymonds
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4-star hotel
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4-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
1.6 km
Castletown Ronaldsway
13.3 km

Everything you need to know for your stay in Douglas