Best Western Palace Hotel & Casino

4 stars
7.4
Good
based on 2358 reviews
2,358 reviews
Central Promenade - Douglas, Douglas, Isle of Man
Central Promenade - Douglas, Douglas
+44 1624 662662
Sat 12/9
-
Sun 13/9
2 guests, 1 room
Bedroom
Bar
Banquet hall
Other
Restaurant
Gym
Pool
Beach
Pool
Pool
Banquet hall
Other
Bedroom
Other
Banquet hall
Gym
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Outdoor view
Building
Banquet hall
Building
Restaurant
Restaurant
Living room
Gym
Beach
Bathroom
Other
Building
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Under 20 minutes' walk from Cafe Royale Halt, Best Western Palace Hotel & Casino provides guests with an ideal base when visiting Douglas. Guests also have exclusive access to the Palace Health Club and Palace Health Club.

This 4-star hotel provides free Wi-Fi, an indoor pool and a Jacuzzi. It offers a relaxing stay with on-site spa services including massage, and features views of Douglas Harbour that can be admired while unwinding. It also provides a 24-hour reception, a sauna and a concierge.

Best Western Palace Hotel & Casino has 133 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay.

The area near the hotel has a variety of cafés and restaurants. Guests are also able to easily visit the Gaiety Theatre and Derby Castle Depot.

7.4
Good
2358 reviews

Latest deals for Best Western Palace Hotel & Casino

Sat 12/9
-
Sun 13/9
Deals from
€66
•Cheapest rate per night
Compare prices for Double room, Standard Room and 26 more Best Western Palace Hotel & Casino deals.
Double room, bed type unknown
€66
nightly with fees
Standard Room, 1 double bed
€107
nightly with fees
Deluxe room, bed type unknown
€128
nightly with fees
Double room, 1 double bed
€67
nightly with fees
Standard Room, 1 twin bed
€73
nightly with fees
King room, 1 king bed
€121
nightly with fees
Standard Room, bed type unknown
€70
nightly with fees
Double room, bed type unknown
€128
nightly with fees
Standard Room, bed type unknown
€70
nightly with fees
Deluxe room, 1 king bed
€125
nightly with fees
Standard Room, 2 twin beds
€70
nightly with fees
Double room, bed type unknown
€71
nightly with fees
Deluxe room, bed type unknown
€105
nightly with fees
Standard Room, 1 double bed
€72
nightly with fees
Standard Room, 1 double bed
€73
nightly with fees
Deluxe room, 1 king bed
€128
nightly with fees
Standard Room, bed type unknown
€75
nightly with fees
Deluxe room, 1 king bed
€1,088
nightly with fees
Double room, 1 double bed
€75
nightly with fees
Double room, bed type unknown
€77
nightly with fees
Deluxe room, bed type unknown
€129
nightly with fees
Standard Room, 1 double bed
€81
nightly with fees
Double room, 1 double bed
€98
nightly with fees
Double room, 1 twin bed
€106
nightly with fees
Standard Room, bed type unknown
€109
nightly with fees
Deluxe room, 1 king bed
€160
nightly with fees
Deluxe room, bed type unknown
€129
nightly with fees
Double room, bed type unknown
€194
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Best Western Palace Hotel & Casino

  • Indoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins
  • Conditioner

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view
  • Steam room

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Things to do

  • Casino
  • Golf
  • Darts
  • Bingo
  • Karaoke

Accessibility and suitability

  • Lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Private parking

Outdoor

  • Beach chairs
  • Balcony

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness centre

Workspace

  • Desk

Reviews of Best Western Palace Hotel & Casino

7.4
Good
2358 verified ratings
Wonderful
715
Very good
453
Good
517
Okay
240
Fair
207
Mediocre
98
Poor
128

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, delicious breakfast options, and enjoyable pool facilities. The breakfast received especially high marks for variety and quality. The pool and health club were also popular, providing relaxation and recreation. While some guests appreciated the friendly staff and comfortable rooms, others noted issues with cleanliness, outdated decor, and inconsistent service. Noise from other guests and occasional maintenance issues were also mentioned. Overall, the positives centered on the convenient location, great breakfast, and pool amenities.
AI-generated from customer reviews
Breakfast10 out of 10
Location9.5 out of 10
Pool9 out of 10
Service5 out of 10
Cleanliness3.5 out of 10
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Location

Central Promenade - Douglas, Douglas

What's nearby

  • Douglas Beach251 m
  • Gaiety Theatre1 km
  • Derby Castle Depot1.1 km
  • Tower of Refuge1.4 km
  • Manx Museum1.5 km
  • Tynwald1.5 km
  • Douglas Harbour1.8 km
  • Douglas Head Lighthouse2.2 km
  • Braddan Bridge2.2 km
  • The Bowl2.3 km
  • Union Mills F.C.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Best Western Palace Hotel & Casino

Low season

High season

Average price (weeknight)

Average price (weekend night)

February
August
€149
€119
Cheapest month to stay with an average 37% drop in price.
Most expensive month to stay with an average 84% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Best Western Palace Hotel & Casino

Which month has the cheapest rates at Best Western Palace Hotel & Casino?

The cheapest month to stay at Best Western Palace Hotel & Casino is February, with an average nightly rate of €73. The most expensive month is August at €176 per night.

What is the cheapest day to book Best Western Palace Hotel & Casino?

The cheapest day to book Best Western Palace Hotel & Casino is Wednesday, with an average nightly rate of €73. The most expensive day is Monday at €199 per night.

How far in advance should you book Best Western Palace Hotel & Casino?

To get the best price at Best Western Palace Hotel & Casino, book around 7 weeks in advance. This could save you approximately 34% compared to booking last minute.

KAYAK's top tips for your stay at Best Western Palace Hotel & Casino

  • If you’re after a cheap room at Best Western Palace Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Best Western Palace Hotel & Casino, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Monday.
  • The cheapest price a room at Best Western Palace Hotel & Casino was booked for on KAYAK in the last 2 weeks was €112, while the most expensive was €112.
  • How long should you stay at Best Western Palace Hotel & Casino? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Best Western Palace Hotel & Casino

  • Where is Best Western Palace Hotel & Casino located?

    Best Western Palace Hotel & Casino is located at Central Promenade - Douglas, 1.6 km from the centre of Douglas. Douglas Beach is the closest landmark to Best Western Palace Hotel & Casino.

  • When is check-in time and check-out time at Best Western Palace Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Palace Hotel & Casino.

  • Does Best Western Palace Hotel & Casino offer free Wi-Fi?

    Yes, Best Western Palace Hotel & Casino offers free Wi-Fi.

  • How far is Best Western Palace Hotel & Casino from the airport?

    Best Western Palace Hotel & Casino is 13.3 km from Castletown Ronaldsway. Best Western Palace Hotel & Casino is 101.7 km from Holyhead Anglesey.

  • Does Best Western Palace Hotel & Casino have a pool?

    Yes, Best Western Palace Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Best Western Palace Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Best Western Palace Hotel & Casino in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Palace Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Palace Hotel & Casino.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
1.6 km
Castletown Ronaldsway
13.3 km

More options for your stay in Douglas