Overview

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The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 943 7200

€135+

Overall guest ratings

8.7/10 Excellent
based on 1,572 reviews

Review highlights

  • 10.0
  • 9.5
  • 6.4
  • 6.3

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep or enjoy Lake Michigan at Oak Street Beach. We provide unparalleled service for business and leisure travelers with elegant function space for all types of events. At day's end, unwind in the WestinWORKOUT® Fitness Studio and then try rejuvenating favorites at The Grill on the Alley. The Westin Michigan Avenue has 752 guest rooms including 33 suites, each with a marble foyer and large marble bathroom. Enjoy the comforts of home and technology like flat screen television, in room internet and Heavenly® Beds.

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Golf
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
    • Child pool
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 1,572 reviews
    • 10.0 "Wonderful beach."
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.0 "80% were impressed by the valet service."
      9.0 "90% said the concierge service was amazing."
      10.0 "Lovely bar service, according to 100%."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.8 "88% thought it was clean."
    • 7.1 "Nice rooms."
      7.8 "78% said the beds were comfortable."
      8.0 "80% said rooms were clean."
      8.4 "84% thought the view was good."
      7.7 "77% enjoyed the shower."
      8.6 "86% were happy with the tv."
      7.0 "70% loved the minibar."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.3 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      5.7 "57% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was stylish."
    • 5.1 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 4.7 "Wellness & sports facilities were not very nice."
    • 4.3 "Value below average."
      3.3 "67% said the breakfast was too expensive."
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    Overall rating

    8.8 Excellent
    based on 786 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.2 "Generally very clean."
      7.8 "78% said rooms were clean."
      8.8 "88% thought it was clean."
    • 6.8 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.2 "Only 62% said rooms were big enough."
      6.0 "For 60%, maintenance was acceptable."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.3 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
      5.2 "Only 52% thought, the hotel was modern."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 4.0 "Value below average."
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    Overall rating

    8.7 Excellent
    based on 534 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.1 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 6.5 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 6.3 "Vibe was decent."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.2 "For only 52%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.1 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 78 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 6.9 "Rooms are ok."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.2 "Vibe was decent."
    • 4.5 "Value below average."
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    Overall rating

    8.3 Excellent
    based on 172 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 7.0 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.7 "77% said rooms were clean."
    • 6.8 "Average comfort."
    • 6.0 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 5.2 "Internet is average."
      5.6 "56% thought it was adequately priced."
    • 4.3 "Value below average."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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