Overview

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Chicago Marriott Downtown Magnificent Mile

540 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 836 0100

€120+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.1/10 Excellent
based on 2,441 reviews

Review highlights

  • 9.3
  • 8.3
  • 4.5
  • 4.4

Good to know

  • Wonderful sightseeing
  • Great shopping

Nearby

    show all

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,441 reviews
    • 9.3 "Terrific location."
    • 8.3 "Great service."
    • 6.6 "Average cleanliness."
    • 6.6 "Food is average."
    • 6.5 "Average amenities."
    • 4.5 "Rooms are not good."
    • 4.4 "Breakfast is below average."
    • 4.1 "Value below average."
    • 3.1 "Quite uncomfortable."
    • 2.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 829 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.7 "Food is average."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      1.3 "87% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
      1.2 "88% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% were unsatisfied with the kitchenette."
      0.3 "97% were disappointed with the minibar."
      1.1 "89% had problems with the shower."
    • 4.0 "Value below average."
      2.4 "76% thought it was overpriced."
      3.3 "67% said the breakfast was too expensive."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,171 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.6 "Food is average."
    • 4.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.6 "Breakfast is below average."
    • 3.8 "Value below average."
      2.4 "76% thought it was overpriced."
      5.0 "The price was ok for 50%."
    • 3.3 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.3 "87% complained about the bathroom."
      1.9 "For 81%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      0.1 "99% criticized the small bathroom."
      0.3 "97% were disappointed with the minibar."
      1.2 "88% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      0.0 "Air conditioning was criticized by 100%."
    • 2.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.7 "83% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories

    Overall rating

    7.8 Good
    based on 219 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 6.6 "Food is average."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      2.1 "79% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      1.4 "86% said rooms were small."
      1.6 "84% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      2.5 "75% thought they were poorly maintained."
    • 3.9 "Value below average."
      2.5 "75% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.8 "82% thought it was too noisy."
    • 2.3 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 219 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.2 "Average cleanliness."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      2.5 "75% thought they were poorly maintained."
      1.2 "88% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.1 "99% criticized the small bathroom."
    • 4.2 "Breakfast is below average."
    • 3.9 "Value below average."
      2.5 "75% thought it was overpriced."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.1 "99% criticized the small bathroom."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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