Tamuning Car Hire

Cons: Booked a car 2 months earlier, but wasn't prepared

Cons: Place was so unorganized and they all seemed confused after overbooking many people and not having sufficient vehicles.

Cons: Pickup Service

Cons: Somewhere in the rental page it should be mentioned that the rental office is not at the terminal.

Cons: Have to put a $500 deposit/retainer on your credit card due to others' bad driving and damage claims

Cons: No pick point on airport and no reminder to guide people what to do upon arrival. Expect a counter or at least an instruction sign in airport!

Cons: Cockroaches in the vehicle.

Cons: n/a

Cons: i had confirmation# flying into Guam long distance from Hawaii so tired and jumped on a taxi to pick up my rental just to be told that no car available. I am a regular customer always getting my renatal from Payless whenever I am on my own travel plans.

Cons: we reserved the vehicle for 9 am pickup, but when we arrived, were informed that there was nothing available until noon. we were also told we were not the only reservation that morning that wasn't able to be filled until a later time than requested

Cons: Plane was delayed 3 hours and on arrival they said they gave away car after 2 hours due to heavy rental demand. I was called on arrival and was told of this and when I went back on line, I was able to make a same day rental at same Payless car rental, but when I called again they said they don't have cars no matter what their reservation system was allowing. Go with more reliable car company unless you wanted to be stranded and disappointed.

Cons: No signage in airport or courtesy phone. Had to call national number to obtain local number to call for shuttle.

Cons: The car was extremely old and dirty. The worst I have ever rented.

Cons: Car was not what I asked for. They didn't have any other car available, other than their most expensive. The car was three times more expensive then the one originally picked. The GPS was non-functional due to it having no local maps loaded, and the Sirus Satellite radio didn't have a current subscription. I was really just paying extra for a car I didn't pick in the first place. I was unable to trade out later in the week due to there not being other cars available.