Cons: They tried to oversell, they told me I need to get bigger car.
Tried to return the car earlier they wouldn't let me get credit for it. Also added the automatic gad filled that is a ripoff.
13 Jul 2017
Cons: I received a call a couple hours before the rental was set to begin (Avis, Sunny Isles Beach) that they didnt have the car and hoped it would be ready an hour after the scheduled rental time but they didnt know for sure. Upon further inquiry they informed me that they had no cars at all and didnt know when any of them would be back/available. Obviously this type of audible doesnt work well when you have to check out, hit the road, and have a one year old and six year old in tow. Literally the only information they could give me was an apology. I never did receive a call from them when the car did come in...maybe it never came(?) (Luckily, I called Hertz [collins ave., Sunny Isles Beach] and they had the car for me within 20 minutes of my call, which I had in my possession five minutes after getting to Hertz.
Cons: They gave me a car with less than half a tank, I returned it with same amount, they charged me for fuel anyway! Gas tank cap was missing! Gave me wrong key to start. Then waited 15 mins while right car was brought around from the back. Car exterior had not been cleaned.
9 Jul 2017
Pros: Courteous, prompt, efficient service. It was a good experience.
Cons: I don't like the fact that when I made a reservation I didn't see the final price. When I gave the car back it was about 40 dollars more because of the tax and additional surcharge. I do not understand why the system can't show me the final price with taxes and etc when I book?
Because of this I won't book the car here again as I will never know the final price.