Puerto Plata car hire

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Puerto Plata, Dominican Republic1 Nov — 8 Nov
Same drop-off
Puerto Plata, Dominican Republic
Sun 11/1
Sun 11/8

Puerto Plata car hire information

Pick-up locationPuerto Plata
Hire locations24
Airport locations17

Puerto Plata car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.8 Excellent (1 review)
1 location in Puerto Plata
Enterprise
Locations in Puerto Plata
Puerto Plata Intl Airport
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 10
  • 10
  • 8
  • 8
  • 8
Recent reviews
8.8 Excellent5 Feb 2019
Pros: Staff was great, but totally unprepared for our arrival. We purchased extra insurance at their urging, even though we really didn't want to. They gave a slight discount but for all the inconveniences and inconsistencies it should have been more. The car was great and overall service was goodCons: Car was not ready upon arrival. They had to give us a ride to our hotel then deliver it later on. The car was 3 1/2 -4 hours late to be given to us. No offer was made to compensate us. If we would have brought it back 3 1/2 hours late would they have expected us NOT to compensate them?
Rated no. 2
National
7.2 Good (1 review)
4 locations in Puerto Plata
National
Locations in Puerto Plata
Amber Cove Port
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Carretera Luperon Km 2 1/2
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 00:00
Cofresi
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Puerto Plata Intl Airport
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 10
  • 8
  • 6
  • 6
  • 6
Recent reviews
7.2 Good27 Dec 2016
Pros: The pick up was poor,, after Iwas ready to pay the amaunt that I was told online, the nationa's employee told me I had to pay another 35 dollars (for some type of insurance that he told me was Mandatory ) which I found strange since I had rented cars in the DR before and I have never been charged anything extra. Car was clean and it was what I was told at time of booking. Other than that and the same guy keeping me waiting for like 30 min everything else went food.
Rated no. 3
Alamo
6.3 Good (14 reviews)
4 locations in Puerto Plata
Alamo
Locations in Puerto Plata
Amber Cove Port
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Carretera Luperon Km 2 1/2
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 00:00
Cofresi
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Puerto Plata Intl Airport
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 7
  • 6.5
  • 6
  • 6.1
  • 5.8
Recent reviews
4.8 Okay20 Feb 2020
Pros: It was a new vehicle in good condition and it was clean but a major downgrade from what Kayak advertised and what I expected based on how much I paid.Cons: The staff was friendly but it was super frustrating how much time they made me waste while coercing me to buy extra insurance that I didn't want or need. I didn't appreciate all their intimidation techniques as well as with the prepayment of the fuel tank as if that was the only option. Also Kayak advertised a Chevrolet Tahoe or equivalent for the full size SUV category and when I got there they said the Chevrolet Equinox was their full size version and had nothing bigger available without a major increase in price. I feel ripped off on every front and will never again rent through Kayak or from Alamo.
8.0 Excellent7 Nov 2019
Cons: I always try to get my rental car with Álamo because they give you a good customer service
2.0 Mediocre7 Aug 2019
Cons: We reserved a vehicle from this company when we were at home, but when we arrived at the airport we were told the car we had reserved was already rented out to somebody, and instead were offered a more expensive alternative option that we had to turn down.
2.0 Mediocre27 Jun 2019
Cons: Everything went wrong. The vehicle that I reserved wasn’t the one they wanted to give me. When I showed them a picture of vehicle or similar they blamed kayak for error. They wanted to give me a smaller vehicle for same price. I ended up using another rental company.
10.0 Excellent4 Dec 2017
Excelente car at an awesome ratePros: The fact that the final bill was not extremely higher than the original quote, even after I accepted the upgrade for an extra 3 dollars per day !Cons: Everything was as I expected in a typical car rental and internationally.
10.0 Excellent29 Jul 2017
Overall satisfied...Pros: Advance of small branch. Personal guides Smiley faces Clean car Very close Car pickup locationCons: Mandatory insurance (liability) Manual CC slip ( I don't want anyone keep my CC numbers)
6.4 Good14 Jul 2017
The insurance cost 4x as much as the carPros: The car and the serviceCons: The price of the insurance was ridiculously high.
5.6 Okay8 Jun 2017
Bad ExperiencePros: Not muchCons: No reservations could be located upon check in. Took about a half hour back and forth to get car and I'm still not sure what I paid but it was a lot more than my original reservation was for
2.0 Mediocre17 Aug 2016
ABSOLUTELY TERRIBLE SERVICE OUTSIDE THE USPros: NothingCons: Pick up took almost 2 hours. They forced me to get coverage that I didn't need seeing as though I purchased additional coverage that covered me in Dominican Republic AND my credit card covered me too. They said they didn't have my reservation, then said they don't have my car, then mysteriously the car I reserved and needed showed up. When it did she told me I HAD to take all coverage from them to get into the vehicle and that my card doesn't cover it and neither does the additional insurance I purchased. No I did not rent an exotic car, it was just a Tahoe. This was the WORST rental experience I've ever had and was definitely taken advantage of.
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Rated no. 4
Thrifty
5 Okay (2 reviews)
1 location in Puerto Plata
Thrifty
Locations in Puerto Plata
Puerto Plata Intl Apo+1 809 333 4000
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 6
  • 5
  • 5
  • 5
  • 4
Recent reviews
2.0 Mediocre29 Aug 2016
Cons: The fact that upon arrival my reservation was not the same and was asked to leave a $ 1,000 hold on my account I thought was outrageous especially after asking if I could see it in writing which the sales rep denied and continued to ask for large amount to hold. Insurance rate was also way too high.. which made me feel like if I didn't include they would've sent someone around to cause damage and I'd be force to pay.. Definitely had qualities of a scam... All in all, I did not go further with transaction and had to use a completely different rental company on the spot in order to rent a vehicle. Two thumbs down!!
Rated no. 5
Economy Rent a Car
4.4 Okay (14 reviews)
1 location in Puerto Plata
Economy Rent a Car
Locations in Puerto Plata
Terminal Aeropuerto Gregorio Luperon+1 809 586 0909
  • 4.2
  • 4.5
  • 4.2
  • 4.8
  • 4.4
Recent reviews
3.6 Mediocre27 Nov 2019
Cons: Careful with rate posted and final total. After reserving I got there. Total was to be about 54 dollars. When I went to pick up the car I was told 180. Bait and switch. Will never use again
4.8 Okay19 Jun 2019
Pros: The car fit our belongings.Cons: The liability insurance we bought was invalid in the DR. We had to purchase one at the counter that was 4 times the price. It took a while to get ahold of the company that we bought from and ask for a refund. The car also smelled of smoke which caused allergies.
2.0 Mediocre31 Mar 2019
Pros: Upon Arrival @ pick up location I was informed the car would be triple the original quoted and paid for price, I am unsure if its corporate policy, bait and switch or staffing issue, however, completely unacceptable; I did not get rental and presently fighting at present. I would stay far away!Cons: The could not have tried to fleece me for triple the price!
2.0 Mediocre29 Mar 2019
Pros: Closed and did not get the car.Cons: Closed and did not get the car.
2.0 Mediocre2 Feb 2019
Pros: And again, an insurance option more than twice as expensive as rental cost was slapped at the counter. This was previously undisclosed. Since I declined the insurance they refused to rent me the vehicle.Cons: A disclosure must happen at the time of booking
2.0 Mediocre4 Feb 2018
Nobody working at Rental Counter! Give me my money back!Pros: Nothing!Cons: Nobody at counter to honor my reservation. Spent an hour at the counter, my vacation was only 2 days had to go with another option. Want a refund!
2.0 Mediocre22 Aug 2017
Worse rental company ever rip offPros: There was nothing to like about this rental company I did my reservation on the Internet before I left for my vacation to Porta Plata DR as I arrive to pick up my rental they tell me the insurance for the rental i purchase on the Internet was not valid in there country and the price I was expected to pay with my reservation was not honored which was $74 and was forced to pay $280 so my vacation was not ruin and from what I was told by the manager they are aware of the situation that is happening on the Internet but that's how they get people to rent cars and then change the price as once you arrive knowing that you'll be Force to rent a car without a reservation at full maximum price I recommend no one to use this rental company for them having the knowledge of what's going on the Internet I was not the only one at the rental company with the same issue we all end up paying more than what we expected to from our reservationCons: To be in a different country with a car That had brake light on no washer fluid no gas in the car I damage vehicle in front back left and right as soon I got the car I had to go put gas and air in the tire I was in a country I don't speak the language and I'm forced to pull over on the side of the road to find a gas station and a tire store worst car rental company ever ECONOMY is not for the people is just a scam to make money to be aware of a problem and you're just trying to benefit from the worst experience I have a head with a rental company in a different country tried to not use them at all if possible the would just take your money
2.0 Mediocre28 Jul 2017
The place was closed!Cons: When I arrived to pick up my car per my reservation, the office was closed and I was told all employees had gone home. I had to scramble to find another car and ended up paying almost 40$ more for the rental.
2.0 Mediocre16 Jan 2017
HorriblePros: Nothing they didn't have a car available for me when I got thereCons: They place is the worst
6.0 Good30 Jul 2016
Cons: they gave us a car that had a flat spare tire. When confronted with that fact they just said to call the office if we had any problems. Also we were forced to buy liability insurance. you must return the car with the same amount of gas in the tank or they will charge you twice of gas on the market or make you go fill the tank the way it was when you picked it up.
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Rated no. 6
Avis
4 Okay (2 reviews)
1 location in Puerto Plata
Avis
Locations in Puerto Plata
Carr Puerto Plata-Sosua+1 809 586 0214
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 4
  • 4
  • 4
  • 4
  • 4
Recent reviews
Rated no. 7
Budget
3.8 Mediocre (3 reviews)
2 locations in Puerto Plata
Budget
Locations in Puerto Plata
Av Manolo Tavares Justo+1 809 586 4436
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Carr Puerto Plata-Sosua+1 809 586 0214
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 6
  • 3.3
  • 2
  • 4.6
  • 3.3
Recent reviews
4.4 Okay5 Mar 2019
Pros: Either Allianz lied when I rented car on internet about insurance ... or the Budget Employee lied when I picked the car up. Allianz said I was covered in full for $100 for the period, but employee forced me to cancel Allianz policy buy his insurance that was 400% higher.Cons: Please figure out how to make things consistent and honest for your clients. I feel used and I no longer Trust Budget. False advertising is what brought me to this rental from Budget. I doubt that I will ever rent from Budget again in my life.
5.2 Okay10 Apr 2017
Smaller than expectedCons: This is the second time we have reserved a car online with Budget and had to upgrade once we arrived. We went from $135 to $500. The SUV we reserved was comparable to a Nissan Rogue. My mother in law owns a Rogue, and the rental waiting for us was not a similar size. We upgraded to a third seat, and paid more for 'comfort'. The third seat didn't have any leg room. I had to literally sit sideways. I doubt a car seat would've fit. It was Nissan SUV that we have never heard of. Then we found out that our insurance purchased online wouldn't help us if something happened right away. We would have to pay Budget upfront, and get reimbursed from the insurance company on our own. They allowed us to cancel our policy 1 hr before picking up the car. We didn't realize this policy wouldn't cover us immediately until we picked up the car. We paid $11 per day online. We ended up having to pay Budget $13 per day, and $4 for tire/glass per day. This has been super frustrating both trips in a foreign country!
2.0 Mediocre25 Mar 2017
TerribleCons: They would not honor the rental. Wanted to charge much more. Did not rent car
Rated no. 8
Europcar
2.8 Mediocre (4 reviews)
1 location in Puerto Plata
Europcar
Locations in Puerto Plata
Terminal Aeropuerto Puerto Plata+1 809 586 0215
  • 4
  • 4
  • 2
  • 2
  • 2
Recent reviews
2.0 Mediocre28 Jan 2020
Cons: After taking a taxi to the airport, we were surprised to hear from the associate that apparently the amount paid via Kayak was only an estimate and that the actual price would be more than three times the original price. Because of this we cancelled the car reservation but were stuck paying taxis there and back and paying nonrefundable insurance. The associate was rude and gave no other options. We will most likely not book via Kayak anymore. Thank you, Isabel Haehnel
2.0 Mediocre2 Feb 2019
Pros: At the counter I was surprised to learn that I must purchase VERY expensive insurance option to rent the vehicle. This was previously undisclosed. The cost of the insurance was higher than the cost of the vehicle.Cons: The disclosure of the rule must happen at the time of booking with an option to select the insurer online. Making your customers captive leaves very bad taste.
5.2 Okay25 Jan 2019
Pros: Nothing. I was ripped off and lied to.Cons: They would not rent me the car for the price I agreed to online. They were forcing me to use their insurance even though i had my own insurance, which doubled the price. When I returned it they said I “crashed” the car and made me pay $100 to fix a tiny scratch which i definitely did NOT do!
2.0 Mediocre13 Apr 2017
Old carsPros: NothingCons: The first explorer broke down that suv was 8 years and 80,000 miles noise and banging around on the road. They then gave me a midsize suv I was stuck with until I returned to the airport to swap that out for a full size suv. This was again an 10 year old vehicle witch stunk and the seats were locked in position .I was then forced to upgrade to a 12 passenger van. again another old vehicle with 80,000 miles and all cars were extremely banged up. If you want a worthy vehicle go elsewhere because Europe car is the worst. No customers service no assistance and no support.
Rated no. 9
Hertz
2.6 Mediocre (3 reviews)
1 location in Puerto Plata
Hertz
Locations in Puerto Plata
Carr. Puerto Plata Sosua Km12+1 809 221 5333
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 3.3
  • 2
  • 3.3
  • 2
  • 2.6
Recent reviews
4.0 Okay25 May 2017
Cons: Very hard to understand where to return the car!
Rated no. 10
E-Z Rent-A-Car
2 Mediocre (2 reviews)
1 location in Puerto Plata
E-Z Rent-A-Car
Locations in Puerto Plata
Terminal Aeropuerto Puerto Plata - Eurocpar+1 809 586 0215
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 21:00
Sunday09:00 - 21:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 Mediocre13 Sep 2018
Cons: The estimated price for two weeks rental was $280, but when we came to pick up the car from the airport total price was estimated close to $800. If we knew this before, we would search for better deal. We ended up taking taxi and finding different company to rent from.
2.0 Mediocre6 Mar 2017
the worst rent a car placePros: NOTHING , HORRIBLIE customer service rude. not offering price u book on internet when get there a bunch off crooks work there.Cons: they change price on me twice , they want me to add on more insurance already paid for . so they lost two sales that day because my cousin had a van also reserve there so we went to avis next door and took two 12 passnedger vans.
Sunnycars
2 locations in Puerto Plata
Sunnycars
Locations in Puerto Plata
Cerretera Puerto Plata - Sosua
Terminal Aeropuerto Puerto Plate
Recent reviews
INTERRENT
1 location in Puerto Plata
INTERRENT
Locations in Puerto Plata
Puerto Plata Airport
Recent reviews
keddy by Europcar
1 location in Puerto Plata
keddy by Europcar
Locations in Puerto Plata
Terminal Aeropuerto Puerto Plata
Recent reviews
MEXRENTACAR
1 location in Puerto Plata
MEXRENTACAR
Locations in Puerto Plata
Puerto Plata International
Recent reviews
Payless
1 location in Puerto Plata
Payless
Locations in Puerto Plata
Carr Pto Plata-Sosua+1 809 586 0214
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Recent reviews
Sixt
1 location in Puerto Plata
Sixt
Locations in Puerto Plata
Sosua, Gregorio Luperon+1 809 541 7498
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00
Recent reviews
46 travellers who hired a car in Puerto Plata gave the car agency they used an average rating of 4.7

Car hire locations in or near Puerto Plata

Good to know

Most popular car type

Mini

When to book a car hire in Puerto Plata

Top tips for hiring a car in Puerto Plata

  • Book your car hire in Puerto Plata at least 7 weeks before your trip in order to get a below-average price

FAQs about hiring a car in Puerto Plata

  • Mini (Hyundai i10 or similar) is the most frequently booked car hire type in Puerto Plata.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Mini car hire in Puerto Plata costs €21 per day, on average.