Pros: The reasonI rated POOR is when I arrived at the airport, I went to the Enterprise counter an found out that there was no reservation. My reservation was at someplace separate from the airport. To get to the place would have involved a taxi ride and extra time I did not have. Kyak should clearly state that their rental is an "in town" rental. There was another person at the counter at the same time who also fell into the same trap. Both of us ended up renting our cars from the airport counter.