Overview

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Crown Regency Hotel & Towers

Fuente Osmena Boulevard, Cebu City 6000, Philippines
+63 324 188 888

€54+

Overall guest ratings

6.3/10 Good
based on 1,501 reviews

Review highlights

  • 9.0
  • 6.3
  • 4.8
  • 4.1

Nearby

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    About

    Putting you within a 10-minute drive of Magellan's Cross, Crown Regency Hotel and Towers features a nightclub and offers an airport shuttle for PHP 1200 per vehicle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs, or mani/pedis. An indoor pool and an outdoor pool are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and slippers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry service
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Terrace/Patio
    • Laundry facilities
    • Sauna
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.3 Good
    based on 1,501 reviews
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.4 "City centre within easy reach, said 84%."
    • 6.3 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      5.3 "Housekeeping was ok, according to 53%."
      5.0 "50% thought the management was tolerable."
      6.7 "Hotel security was average, thought 67%."
    • 5.2 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
      0.0 "For 100%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
      4.3 "The price was too high for 57%."
    • 4.1 "Bar is not good."
    • 4.0 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      3.7 "63% had problems with the shower."
      0.6 "94% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
      2.0 "80% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      0.9 "For 91%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    based on 570 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 6.5 "Service is ok."
      5.3 "Only 53% thought the service was professional."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Disappointing food."
    • 4.4 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
      0.5 "For 95%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
    • 2.7 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.1 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
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    Overall rating

    6.5 Good
    based on 615 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 6.2 "Service is ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 5.6 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 3.9 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      0.8 "92% found problems with the furniture."
      3.5 "65% had problems with the shower."
      0.5 "95% said the bathroom was dirty."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 2.4 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.0 OK
    based on 75 reviews
    • 8.8 "Location is great."
    • 6.4 "Service is ok."
    • 5.3 "Average value."
    • 3.8 "Rooms are not good."
      2.1 "79% said rooms were dirty."
      2.3 "77% complained about the bathroom."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.1 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    • 1.4 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    based on 240 reviews
    • 9.0 "Terrific location."
    • 6.6 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 5.3 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 4.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.3 "77% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      3.8 "62% had problems with the shower."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
    • 2.8 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.3 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
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