Overview

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ibis Carcassonne Centre la Cité

5, square Gambetta, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 72 37 37

€58+

Overall guest ratings

7.3/10 Good
based on 836 reviews

Review highlights

  • 8.9
  • 8.4
  • 4.8
  • 4.3

Good to know

  • Near city centre

Nearby

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    About

    Hotel right by Carcassonne's medieval city and the town center, close to the Tourist Office, between the Canal du Midi and the River Aude. Discover the Jean Alary theater or the Museum of Fine arts, just a few steps away. History buffs will love the Château Comtal and its Cathar history. The Salle du Dôme (conventions, events, etc.) is 2 min away on foot. The Pont-Rouge and Salvaza industrial parks and the airport are just a 15-min drive away. In season, you can travel on the tourist train and barges

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Meeting/Banquet facilities
    • No smoking
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 831 reviews
    • 8.9 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Food is delicious."
      9.4 "94% loved the menu selection."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.3 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 2.4 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.4 "Awful rooms."
      0.6 "94% said rooms were small."
      1.0 "90% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      3.6 "64% said rooms were dirty."
      1.6 "84% thought they were poorly maintained."
      0.0 "100% found problems with the furniture."
      3.2 "68% had problems with the shower."
      3.6 "For 64%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
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    Overall rating

    7.3 Good
    based on 673 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Food is delicious."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.1 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.5 "95% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 2.1 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
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    Overall rating

    7.1 Good
    based on 99 reviews
    • 9.0 "Terrific location."
    • 8.0 "Great service."
    • 6.9 "Breakfast is mediocre."
    • 2.4 "Awful rooms."
      0.6 "94% said rooms were small."
      1.0 "90% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
    • 2.3 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.4 "96% criticized the small bathroom."

    Overall rating

    7.9 Good
    based on 58 reviews
    • 8.8 "Location is great."
    • 8.1 "Great service."
    • 7.3 "Good breakfast."
    • 5.3 "Average value."
    • 3.9 "Vibe wasn't good."
    • 3.0 "Quite uncomfortable."
      0.5 "95% said rooms were small."
    • 2.8 "Awful rooms."
      0.5 "95% said rooms were small."
      1.0 "90% complained about the bathroom."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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