4 stars
Four Points by Sheraton Cancun Centro
Avenida Tulum, MZ 1, Lote 2, SM 12, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 283 0101Photos of Four Points by Sheraton Cancun Centro
Overview
Featuring an outdoor pool, a rooftop terrace and a Jacuzzi, Four Points by Sheraton Cancun Centro is close to nearby attractions, such as Dubai Palace Casino and Plaza Nichupte. It also features an express check-in and check-out feature, valet parking and a sauna.
A wide range of premium services are available for guests of Four Points by Sheraton Cancun Centro, such as a car rental desk, babysitting/child services and a 24-hour business centre. Staff are available 24 hours a day and can assist with booking tours and tickets.
The hotel features air conditioned rooms with a mini bar, a flat-screen TV and a coffee maker. All have a refrigerator, free internet access and a private bathroom with a hair dryer.
The hotel houses restaurant and bar where guests are able to relax of an evening with dinner and a drink.
Four Points by Sheraton Cancun Centro provides easy access to Estadio Quintana Roo. Gran Puerto and Hard Rock Cafe Cancun are nearby.
Latest deals for Four Points by Sheraton Cancun Centro
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Four Points by Sheraton Cancun Centro
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
General
- Family rooms
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Infinity pool
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Rooftop pool
- Pool bar
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Cleaning products
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Children's high chair
Parking and transportation
- Free parking
- Private parking
- EV charging station
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Eco tourism
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Four Points by Sheraton Cancun Centro
8.0
Very good
666 verified ratings
Wonderful
307
Very good
148
Good
105
Okay
42
Fair
29
Mediocre
13
Poor
22
Guests say
Guests expressed significant dissatisfaction with the hotel regarding cleanliness and service, highlighting issues such as mold, unclean rooms, and unhelpful staff. However, some positive remarks were made about the breakfast quality and location, which was deemed convenient by a few. The atmosphere of the hotel was often mentioned negatively, with guests noting a lack of warmth or hospitality. Overall, while the hotel has redeeming qualities in aspects like breakfast and location, the general sentiment leans towards disappointment primarily due to cleanliness and service shortcomings.AI-generated from customer reviews
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Score by provider
7.9 out of 10
225 reviews
8.5 out of 10
6 reviews
8.4 out of 10
4 reviews
9.8 out of 10
6 reviews
Pros (+) GREAT manager Daniel. I used Marriott's giftcards and worked real well... I will recommend this hotel...
Cons (-) What sucks is their TV? Like 15 channels working out of 115 and zero guide to know what chanel is which... I never found any american channels and no CNN...
Pros (+) They are close to the center area of the city. Conveniently accessible. Great staff and attention. Ample room and nice facilities. The breakfast buffet was great.
Pros (+) Great place for a quick trip, business or leisure. Ample facilities, great food and excellent service.
Pros (+) We had an absolutely fabulous when they stay at the Four Points Sheraton I would recommend this hotel to anyone it was first class all the way including the breakfast and the service from the hotel staff
Pros (+) The staff like most Mexican were extremely nice and helpful. Every part of the hotel that I saw was very clean. The room was spacious and the bathroom was well portioned. I especially like the feature that the room key activated the room lights and once removed would stay on for only 5 mins. Check in and check out was a breeze and it was practically a straight line to the airport. Easy location to...
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Pros (+) We booked last minute and still got a good rate; the place was very comfortable and the staff was kind. They have a restaurant and bar that is very good. The wait staff was attentive and they had a great live band. Seemed like mostly business travelers so we made them jealous with our morning cocktails ;-)
Location
Avenida Tulum, MZ 1, Lote 2, SM 12, 77500 Cancún, Quintana Roo
What's nearby
- Parque Las Palapas2.7 km
- Iglesia cristo rey2.8 km
- Parroquia de Cristo Resucitado3.9 km
- Torre Escenica4.1 km
- Playa Langosta4.9 km
- Playa Tortugas6 km
- Cancun Golf Club at Pok Ta Pok6.9 km
- Acuario Interactivo7.1 km
- Kukulcan Plaza7.5 km
- Playa Marlin7.6 km
- Playa Chac Mool8.2 km
- Playa Caracol8.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Cancun Centro
Low season | March |
|---|---|
High season | March |
Average price (weeknight) | €125 |
Average price (weekend night) | €142 |
When to book a room at Four Points by Sheraton Cancun Centro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price