Overview

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Helen Hotel

167-169 Hills Road, Cambridge, CB2 8RJ, United Kingdom
+44 122 324 6465

€69+

Overall guest ratings

7.7/10 Good
based on 758 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.8
  • 4.7

Good to know

  • Accessible parking
  • Friendly service
  • Train station is close

Nearby

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    About

    Set in a Victorian house, Helen Hotel offers free parking and traditional breakfasts. The hotel is a 20-minute walk from Cambridge centre, and just 10 minutes’ walk from Cambridge Railway Station. The individually decorated rooms each have a work desk and Wi-Fi access. All rooms feature a flat-screen TV and tea/coffee facilities, and each has a private modern bathroom. Full buffet breakfasts are served daily in the bright and airy dining room, including fresh coffee and pastries. Guests can enjoy drinks in the cosy lounge bar, or on the pretty garden terrace. Just 1.5 miles from the historic Cambridge Market Square, the Hotel Helen is a 25-minute walk from the Grand Arcade shopping centre. The Cambridge Leisure Park is a 5-minute walk away.

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    AMENITIES

    • Internet
    • No smoking
    • Bar/Lounge
    • Safe
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 758 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      8.1 "Great parking, according to 81%."
      10.0 "Near to public transport, according to 100%."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 6.7 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.5 "85% didn't like the architecture."
      4.7 "53% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
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    Overall rating

    7.6 Good
    based on 386 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      8.2 "Great parking, according to 82%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 6.5 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      3.9 "61% complained about the bathroom."
      4.3 "57% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
      3.2 "68% criticized the small bathroom."
    • 4.3 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.3 "57% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      1.5 "85% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 53 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.7 "Location is great."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 5.0 "Average comfort."
      4.7 "53% said rooms were small."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.7 "53% complained about the elevator."

    Overall rating

    7.7 Good
    based on 318 reviews
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 7.2 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.4 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 5.0 "Average comfort."
      4.8 "52% said rooms were small."
      3.8 "62% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      1.6 "84% didn't like the unstylish hotel."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.6 "84% didn't like the architecture."
      4.6 "54% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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