Overview

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Helen Hotel

167-169 Hills Road, Cambridge, CB2 8RJ, United Kingdom
+44 122 324 6465

€71+

Overall guest ratings

7.6/10 Good
based on 791 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.6
  • 5.1

Good to know

  • Friendly service
  • Train station is close

Nearby

    show all

    About

    Set in a Victorian house, Helen Hotel offers free parking and traditional breakfasts. The hotel is a 20-minute walk from Cambridge centre, and just 10 minutes’ walk from Cambridge Railway Station. The individually decorated rooms each have a work desk and Wi-Fi access. All rooms feature a flat-screen TV and tea/coffee facilities, and each has a private modern bathroom. Full buffet breakfasts are served daily in the bright and airy dining room, including fresh coffee and pastries. Guests can enjoy drinks in the cosy lounge bar, or on the pretty garden terrace. Just 1.5 miles from the historic Cambridge Market Square, the Hotel Helen is a 25-minute walk from the Grand Arcade shopping centre. The Cambridge Leisure Park is a 5-minute walk away.

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    booking.com

    AMENITIES

    • Internet
    • No smoking
    • Bar/Lounge
    • Safe
    • Free parking
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 791 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
      7.4 "Great parking, according to 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
    • 5.8 "Internet is average."
    • 5.5 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.4 "Only 54% thought the furniture was functional."
    • 5.1 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      5.4 "For only 54%, the noise level was all right."
    • 4.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.8 "72% didn't like the architecture."
      0.6 "94% thought the facilities needed updating."
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    Overall rating

    7.6 Good
    based on 411 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 8.4 "Location is great."
      7.7 "Great parking, according to 77%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 5.7 "Internet is average."
    • 5.0 "Rooms are ok."
    • 4.5 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      3.3 "67% criticized the small bathroom."
    • 4.1 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.1 "69% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.2 "78% didn't like the architecture."
    View all review categories

    Overall rating

    7.7 Good
    based on 55 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 8.7 "Location is great."
    • 5.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 2.3 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall rating

    7.7 Good
    based on 324 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 6.1 "Internet is average."
    • 5.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.4 "For only 54%, the noise level was all right."
    • 4.4 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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