Overview

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Festa Winter Palace

Borovets, Borovetz 2010, Bulgaria
+359 2489 7222

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+359 2489 7222

Overall guest ratings

8.1/10 Excellent
based on 811 reviews

Review highlights

  • 7.8
  • 7.7
  • 7.6
  • 3.8

Good to know

  • Friendly service
  • Spacious rooms

Nearby

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    About

    Festa Winter Palace features a nightclub and a free kids' club, plus an airport shuttle is available for EUR 60 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body treatments. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer balconies and deep soaking tubs.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Ski-in/Ski-out
    • Storage available
    • Business centre
    • Laundry facilities
    • Laundry service
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 811 reviews
    • 7.8 "Good location."
      7.7 "Close to winter sports facilities, according to 77%."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.6 "Only 56% found the balcony ok."
    • 3.8 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 1.6 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    based on 486 reviews
    • 7.7 "Good location."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.9 "Average value."
    • 5.8 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 3.4 "Bad amenities."
      2.7 "73% thought the building wasn't nice."
    • 1.5 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 316 reviews
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
    • 5.7 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 5.3 "Vibe was decent."
    • 5.2 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 4.1 "Bad amenities."
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    Overall rating

    8.8 Excellent
    based on 8 reviews
    • 6.1 "Rooms are ok."
    Good to know
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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