Overview

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Crowne Plaza Birmingham City Centre

Central Square, Birmingham, B1 1HH, United Kingdom
+44 121 224 5000

€83+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.3/10 Excellent
based on 2,923 reviews

Review highlights

  • 8.5
  • 8.4
  • 4.7
  • 4.6

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Stylish hotel and restaurant in central Birmingham, steps from New Street station and the ICC Crowne Plaza® Birmingham City Centre hotel boasts a prime location in central Birmingham, just five minutes’ walk from New Street train station and the International Conference Centre (ICC) . The hotel is a 25-minute train ride from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA) . Business guests appreciate the complimentary Wi-Fi throughout the hotel, as well as the handy business centre . Planning a meeting or wedding? Our dedicated conference floor has 11 naturally lit meeting rooms for up to 300 delegates. Our Crowne Plaza Meetings Director will set you up with catering and audiovisual equipment – and after work, you can relax over cocktails in the sleek b1 Bar. Visiting Birmingham with your family? The city's art museums, shops and cultural venues, including the Birmingham Hippodrome , are on the hotel's doorstep. You can stroll to the upscale Mailbox shopping centre, IKON gallery and National Sea Life Centre . Kids under the age of 16 stay and eat free. Enjoy sophisticated cuisine and city views at b1 Restaurant , with its seasonal à la carte menu and daily specials. Our well-equipped fitness centre helps you keep up with your exercise routine. Car parking options are available from reception.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Business centre
    • Concierge service
    • Cribs available
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Free Internet
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,923 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
    • 7.2 "Good location."
    • 6.9 "Average comfort."
    • 6.3 "Rooms are ok."
    • 4.7 "Internet is poor."
    • 4.6 "Bad amenities."
    • 4.6 "Value below average."
    • 4.1 "Bar is not good."
    • 2.8 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    based on 1,578 reviews
    • 8.1 "Breakfast is good."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.5 "High comfort."
      9.2 "92% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
    • 7.1 "Good location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
      5.7 "Only 57% said the rooms were modern."
    • 4.9 "Disappointing food."
      2.3 "The price was too high for 77%."
      4.0 "60% did not like what was on the menu."
      4.7 "For 53%, the dining experience was not enjoyable."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.5 "55% didn't like the architecture."
      0.5 "95% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
    • 4.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.2 "Value below average."
      1.1 "89% said beverages were too expensive."
      3.0 "70% said the breakfast was too expensive."
      2.3 "The price was too high for 77%."
    • 3.8 "Bar is not good."
      1.1 "89% said beverages were too expensive."
      3.8 "Bar service was unacceptable, according to 62%."
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    Overall rating

    8.2 Excellent
    based on 906 reviews
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      7.1 "71% were happy with the room service."
    • 6.3 "Location is acceptable."
    • 5.9 "Average comfort."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "Only 55% thought the shower was ok."
    • 5.8 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
      5.1 "51% considered the lobby entrance to be so-so."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.4 "Value below average."
    • 4.3 "Internet is poor."
    • 3.8 "Bar is not good."
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    Overall rating

    7.3 Good
    based on 29 reviews
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good location."
    • 6.5 "Rooms are ok."
    • 6.5 "Average comfort."
    • 6.3 "Average cleanliness."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."

    Overall rating

    8.0 Good
    based on 409 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.0 "High comfort."
    • 6.8 "Location is acceptable."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
    • 4.9 "Disappointing food."
    • 4.7 "Value below average."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
    • 4.4 "Bar is not good."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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