Overview

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Hotel Excelsior San Marco

Piazzale della Republica 6, 24122 Bergamo, Lombardy, Italy
+39 035 366 111

€80+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.5/10 Excellent
based on 3,111 reviews

Review highlights

  • 9.1
  • 9.1
  • 4.9
  • 4.6

Good to know

  • Friendly service
  • Great view
  • Near city centre

Nearby

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    About

    A stay at Hotel Excelsior San Marco places you in the heart of Bergamo, walking distance from Bergamo Alta Funicular and Caprotti Park. This 4-star hotel is within close proximity of Teatro Donizetti and Piazza Matteotti.

    Rooms

    Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and ski storage. Additional amenities at this hotel include wedding services, a television in a common area, and discounted use of a nearby fitness facility.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bergamo? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Ski storage
    • Storage available
    • Concierge service
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 3,111 reviews
    • 9.1 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 8.5 "Great service."
    • 6.0 "Rooms are ok."
    • 5.8 "Average comfort."
    • 4.9 "Value below average."
    • 4.6 "Internet is poor."
    • 4.6 "Bar is not good."
    • 4.3 "Vibe wasn't good."
    • 3.2 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 2,364 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      9.3 "93% liked the proximity to shopping."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 6.1 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.1 "Beds were acceptable for 61%."
      6.9 "Only 69% said rooms were clean enough."
      6.3 "Only 63% found the balcony ok."
    • 4.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.3 "Value below average."
      1.0 "The price was too high for 90%."
    • 2.4 "Horrible pool."
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    Overall rating

    8.6 Excellent
    based on 342 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      9.9 "City centre within easy reach, said 99%."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 6.2 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.6 "For only 66%, the noise level was all right."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.1 "Average value."
    • 5.0 "Internet is average."
      4.5 "55% said the wifi quality was bad."
    • 4.3 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 31 reviews
    • 9.2 "Terrific location."
    • 5.6 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 373 reviews
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent breakfast."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.1 "Good cleanliness."
    • 5.1 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      6.7 "For only 67%, the noise level was all right."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      2.7 "73% thought they were poorly maintained."
      3.6 "Air conditioning was criticized by 64%."
      2.0 "80% had problems with the shower."
      1.4 "86% found problems with the furniture."
    • 4.7 "Value below average."
    • 4.6 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great view"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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