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Vihren Palace Ski & Spa Resort

36, A.Neofit Rilski str., Bansko 2770, Bulgaria
+359 7498 7777


+359 7498 7777
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Overall guest ratings

7.9/10 Good
based on 234 reviews
See all reviews

Review highlights

  • 9.6
  • 8.9
  • 4.2
  • 4.0

Good to know

  • Close to public transport


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    The hotel is uniquely located only 70 m away from the main ski lift, Gondola, and just 4 minutes away from the old town centre. Its perfect location makes it the best place for both winter and summer holidays. Access to public transport is approximately 2 km from the club resort, and Plovdiv International Airport and Sofia Airport are situated approximately 144 and 175 km away, respectively. The hotel was built in 2008. Guest accommodation comprises 145 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access is available to guests in the public areas. Among the culinary options available at the accommodation are a restaurant, a breakfast room, a café and a bar. Shopping facilities are also available. Travellers arriving by car can leave their vehicles in the garage or in the car park. Guests can also use the bicycle storage facilities. Additional services include medical assistance, room service, a laundry service and a hairdresser. Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The standard features of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. There is also a minibar. The kitchenette is equipped with a fridge and a mini fridge. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower, a bathtub and a hot tub. A hairdryer is also available. A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. Sun loungers and parasols are ideal for relaxation. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Guests of the hotel can enjoy indoor activities, including a gym. The establishment offers a range of services in the wellness area, such as a spa, a sauna, a steam bath and a solarium, and for an additional fee, massage treatments. Leisure facilities include a disco, a kids' club and a nightclub. Copyright GIATA 2004 - 2016. Catering options available at the accommodation include bed and breakfast and half board. Guests can choose to book options such as breakfast, lunch or dinner. The hotel also offers special catering options. All major credit cards, including VISA and MasterCard, are accepted for payment.

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    • Babysitting or child care
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Guest reviews

    Overall rating

    7.9 Good
    based on 234 reviews
    • 9.6 "Terrific location."
    • 8.9 "Good value."
    • 7.8 "Good service."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
    • 4.0 "Rooms are not good."
    • 3.5 "Not very comfortable."
    • 3.3 "Bad amenities."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.7 Good
    based on 88 reviews
    • 9.7 "Terrific location."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 4.0 "Rooms are not good."
    • 4.0 "Disappointing food."
    • 3.5 "Not very comfortable."

    Overall rating

    8.2 Excellent
    based on 145 reviews
    • 9.5 "Terrific location."
    • 9.3 "Excellent value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Pool is mediocre."
    • 5.7 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 4.1 "Rooms are not good."
      0.5 "95% didn't like the uncomfortable beds."
    • 3.4 "Not very comfortable."
      0.5 "95% didn't like the uncomfortable beds."
    • 3.0 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Good to know
    "Close to public transport"
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