Old motel but the rooms had been updated but were not as clean as they should have been. In a bad location lots of homeless in the area
2 stars
Red Roof Inn Asheville - Biltmore West
Photos of Red Roof Inn Asheville - Biltmore West
Overview
Located in Asheville, Red Roof Inn Asheville West is an easy drive from Biltmore Village and Biltmore House. The various amenities this modern motel offers include a safe, a 24-hour reception and a lift.
Red Roof Inn Asheville West has 109 well-appointed rooms that are equipped with a range of essential facilities to ensure guests have an enjoyable stay.
The area surrounding the motel has a variety of restaurants and cafés. University of North Carolina at Asheville and Biltmore Estate are an easy drive away.
Latest deals for Red Roof Inn Asheville - Biltmore West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Red Roof Inn Asheville - Biltmore West
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
- Hairdryer
- 24-hour front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Shower chair
- Accessible by lift
- Adapted bath
- Lowered sink
- Toilet with grab rails
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Services and conveniences
- Wake-up service
- Safety deposit box
- 24-hour front desk
Parking and transportation
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Alarm clock
Laundry
- Iron and ironing board
General
- Telephone
Health and safety
- Safe
Reviews of Red Roof Inn Asheville - Biltmore West
6.3
Okay
1115 verified ratings
Wonderful
344
Very good
146
Good
196
Okay
91
Fair
122
Mediocre
65
Poor
151
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the service, citing multiple billing issues and unresponsive room service. Cleanliness of the rooms has also been a concern, with complaints about unwashed floors and missing toiletries. The small room size further contributed to a negative experience, with some guests finding the accommodations cramped and lacking essential amenities.AI-generated from customer reviews
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Score by provider
5.3 out of 10
827 reviews
7 out of 10
127 reviews
7.8 out of 10
37 reviews
8 out of 10
23 reviews
All reviews
Only in Asheville could a hotel of this “quality” charge $150 a night. And it was clearly the cheapest place in town, judging from the party that rolled in and out of the rooms and parking lot half the night. Crappy beds, moist carpet, broken fixtures, etc. The air conditioner couldn’t even handle early June humidity. I can’t imagine what it would be like in August! Next time, we’ll be booking Ash...
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Pros (+) Excellent price for the room. Rooms have been updated and very clean. Would stay again.
Cons (-) Nothing
Pros (+) Updated room with all the features, fridge, microwave and large tv. Clean bed, bathroom and room. Nice separate office “cove” made for a great work area.
Cons (-) A/C unit worked well but was a bit noisy.
Pros (+) Nothing
Cons (-) It was filthy! I wiped the bathroom floor with a wet washcloth and the washcloth was black with dirt! And the room’s window was so smudged and dirty that I could only see out of a dirty, nasty window! When I first checked in, I had to take the tv channel changer back to the front desk after trying to make it work for 45 minutes. THE BATTERIES WERE DEAD! It is apparent that NO ONE CHECKED MY ROOM F...
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Pros (+) Everything. Close to downtown but far enough away to not be overwhelmed.
Cons (-) There was no breakfast, coffee maker, microwave, fridge, and the remote did not work.
Pros (+) Building doesn’t look like much from outside but inside is very nice. Quiet enough. Several places to eat within walking distance.
Cons (-) Doesn’t serve breakfast (they do have coffee and tea. Most hotels like this do have breakfast so I assumed they would
Pros (+) Great place your bringing a pet.
Cons (-) All was fine, doors not apply.
Pros (+) Stayed there for the dogs since they allow dogs, even big ones. But once there we were very impressed with the cleanliness, and friendly staff. Outdoors the grounds were clean and well kept. Inside we had two very comfortable beds, very clean bathroom and sink areas. And the location was easy to find and close but not right on the highway. A tremendous value and we will definitely use Red Roof Inn...
Cons (-) To my very pleasant surprise there was nothing to dislike.
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Pros (+) Price
Cons (-) Staff
Location
16 Crowell Road, Asheville, NC 28806
What's nearby
- Biltmore Square Mall4.3 km
- Biltmore Winery5 km
- Antler Hill Village5.2 km
- North Carolina Arboretum7.5 km
- Smith-McDowell House7.6 km
- Downtown Market Asheville7.9 km
- Biltmore Estate8.2 km
- Basilica of Saint Lawrence8.3 km
- McCormick Field8.4 km
- Thomas Wolfe Auditorium8.4 km
- U.S. Cellular Center8.4 km
- The Orange Peel8.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Red Roof Inn Asheville - Biltmore West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in AshevilleGood to know
Value for money | 6.7 |
|---|---|
Distance to city centre | 8.6 km |
Nearest airport | Asheville Regional |
Distance to airport | 16.4 km |