Overview

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Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, Al Ain 0, United Arab Emirates
+971 3783 8888

€75+

Overall guest ratings

7.8/10 Good
based on 2,667 reviews

Review highlights

  • 8.7
  • 8.3
  • 4.6
  • 4.6

Good to know

  • Great view

Nearby

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    About

    Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquilty in a verdant and spectacular setting with good view, free of noise & air pollution, family-oriented. The hotel is well-known for local and international market in both Business and Leisure Segments. Romantic stay for Honeymooners, Team-building activities & cool climate during summer.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 2,800 reviews
    • 8.7 "Location is great."
    • 8.3 "Pool is good."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.8 "Acceptable kids facilties, thought 58%."
      5.0 "50% said the architecture was not spectacular."
    • 6.1 "Service is ok."
      6.7 "67% said the reception staff was ok."
      5.5 "55% found the room service acceptable."
      5.0 "Housekeeping was ok, according to 50%."
    • 4.6 "Breakfast is below average."
      1.1 "89% said the breakfast was too expensive."
    • 4.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 3.8 "Value below average."
      1.6 "The price was too high for 84%."
      1.1 "89% said the breakfast was too expensive."
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    Overall rating

    7.7 Good
    based on 1,120 reviews
    • 8.7 "Location is great."
    • 8.3 "Pool is good."
    • 6.7 "Service is ok."
      6.9 "69% said the reception staff was ok."
      5.8 "58% found the room service acceptable."
    • 6.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.4 "Only 64% said rooms were big enough."
    • 5.7 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      6.4 "Only 64% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
    • 4.5 "Bar is not good."
    • 4.2 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.1 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
    • 3.9 "Value below average."
      1.4 "The price was too high for 86%."
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    Overall rating

    7.7 Good
    based on 1,624 reviews
    • 8.7 "Location is great."
    • 8.2 "Pool is good."
    • 6.6 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      5.8 "58% found the room service acceptable."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.9 "69% found the grounds not bad."
      5.9 "Acceptable kids facilties, thought 59%."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.9 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.2 "Beds were acceptable for 62%."
    • 4.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.6 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.2 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.1 "Breakfast is below average."
      0.8 "92% said the breakfast was too expensive."
    • 3.4 "Value below average."
      1.8 "The price was too high for 82%."
      0.8 "92% said the breakfast was too expensive."
    View all review categories

    Overall rating

    7.9 Good
    based on 56 reviews
    • 8.9 "Location is great."
    • 6.8 "Rooms are ok."
    • 5.9 "Service is ok."
    • 4.9 "Vibe wasn't good."
    • 3.6 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    data provided by TrustYou

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