Overview

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Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, Australia
+61 884 078 888

€84+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

7.4/10 Good
based on 1,349 reviews

Review highlights

  • 9.2
  • 9.0
  • 4.4
  • 4.1

Nearby

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    About

    Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 1,349 reviews
    • 9.2 "Incredible bar."
    • 9.0 "World class service."
    • 8.7 "Location is great."
    • 8.5 "Breakfast is good."
    • 4.4 "Internet is poor."
    • 4.1 "Rooms are not good."
    • 3.9 "Vibe wasn't good."
    • 3.5 "Bad amenities."
    • 3.3 "Not very comfortable."
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    Overall rating

    7.7 Good
    based on 795 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 5.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.2 "Internet is poor."
      4.6 "54% thought it was overpriced."
    • 3.6 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 3.1 "Awful rooms."
      2.1 "79% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      1.1 "89% were unhappy with the view."
      1.5 "85% found problems with the furniture."
      3.9 "61% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      4.5 "For 55%, the rooms looked old."
    • 2.5 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    7.6 Good
    based on 175 reviews
    • 8.9 "Great service."
    • 8.4 "Breakfast is good."
    • 8.2 "Location is great."
    • 7.2 "High value."
    • 6.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      2.8 "72% said rooms were small."
    • 3.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    6.8 Good
    based on 121 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 6.6 "Average cleanliness."
    • 6.6 "Average value."
    • 4.0 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.5 "75% complained about the bathroom."
    • 4.0 "Vibe wasn't good."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      2.5 "75% said rooms were small."
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    Overall rating

    7.6 Good
    based on 256 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.8 "Location is great."
    • 6.7 "Average value."
    • 3.8 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      1.6 "84% thought they were poorly maintained."
    • 3.8 "Internet is poor."
      4.2 "58% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
    • 3.3 "Vibe wasn't good."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    • 2.8 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      1.7 "83% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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