Overview

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Grand Hotel Acapulco

Costera Miguel Aleman 1, 39869 Acapulco, GR, Mexico
+52 744 469 1234

€47+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

7.8/10 Good
based on 1,506 reviews

Review highlights

  • 8.0
  • 7.5
  • 4.3
  • 3.5

Good to know

  • Spacious rooms

Nearby

    show all

    About

    Grand Hotel Acapulco is centrally located in Acapulco, walking distance from Playa Icacos and close to Naval History Museum. This beach resort is within close proximity of Casa de la Cultura and El Rollo Acapulco.

    Rooms

    Make yourself at home in one of the 573 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,506 reviews
    • 8.0 "Location is great."
    • 7.5 "High comfort."
    • 6.8 "Service is ok."
    • 6.4 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.3 "Value below average."
    • 3.5 "Bar is not good."
    • 2.8 "Horrible vibe."
    • 2.7 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.0 Good
    based on 527 reviews
    • 8.0 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.5 "High comfort."
      9.1 "91% thought rooms were spacious."
      7.3 "73% said the beds were comfortable."
    • 7.1 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.6 "Hotel security was great, thought 86%."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.7 "67% thought the bathroom was big enough."
    • 4.2 "Value below average."
    • 4.2 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.9 "71% found the grounds unpleasant."
      0.3 "97% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 918 reviews
    • 7.7 "Good location."
    • 6.9 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.9 "For only 69%, the noise level was all right."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Service is ok."
    • 4.5 "Value below average."
      4.1 "The price was too high for 59%."
    • 4.5 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      3.0 "70% said rooms were dirty."
      1.7 "83% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      0.0 "100% were disappointed with the minibar."
      1.0 "90% said the bathroom was dirty."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.2 "Bar is disappointing."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 60 reviews
    • 8.3 "Location is great."
    • 7.7 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 6.9 "Service is ok."
    • 5.7 "Rooms are ok."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

    Recent reviews


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