Overview

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Grand Hotel Acapulco

Costera Miguel Aleman 1, 39869 Acapulco, GR, Mexico
+52 744 469 1234

€43+

Overall guest ratings

7.8/10 Good
based on 1,548 reviews

Review highlights

  • 8.2
  • 7.1
  • 4.6
  • 3.6

Nearby

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    About

    Grand Hotel Acapulco is centrally located in Acapulco, walking distance from Playa Icacos and close to Naval History Museum. This beach resort is within close proximity of Casa de la Cultura and El Rollo Acapulco.

    Rooms

    Make yourself at home in one of the 573 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 1,548 reviews
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "Easily accessible by car, said 86%."
    • 7.1 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.8 "Service is ok."
    • 6.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.2 "62% thought the bathroom was big enough."
    • 4.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      4.0 "Unclean dining area, according to 60%."
    • 3.6 "Value below average."
      1.3 "The price was too high for 87%."
      0.0 "100% said the breakfast was too expensive."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.8 "62% didn't like the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 557 reviews
    • 8.4 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.0 "High comfort."
      6.7 "67% thought the bathroom was big enough."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Service is ok."
    • 5.6 "Rooms are ok."
      6.7 "67% thought the bathroom was big enough."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 4.1 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.5 "75% found the grounds unpleasant."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 3.4 "Value below average."
    • 2.2 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 2.0 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 959 reviews
    • 7.8 "Good location."
    • 6.4 "Service is ok."
    • 6.0 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      0.6 "For 94%, the rooms looked old."
      2.1 "79% had problems with the shower."
      1.1 "89% found problems with the furniture."
      0.9 "91% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
    • 4.2 "Not very clean."
      3.3 "67% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      2.4 "76% found the grounds unpleasant."
    • 3.6 "Value below average."
      1.6 "The price was too high for 84%."
    • 2.6 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 30 reviews
    • 7.5 "High comfort."
    • 6.9 "Service is ok."
    • 5.4 "Rooms are ok."
    • 4.4 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    data provided by TrustYou

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