Overview

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Hotel Metropol & Spa

Matterstrasse 9, 3920 Zermatt, Valais, Switzerland
+41 27 966 35 66

€146+

Overall guest ratings

9.0/10 Excellent
based on 219 reviews

Review highlights

  • 10.0
  • 10.0
  • 10.0
  • 6.0

Good to know

  • Clean hotel facilities
  • Friendly service
  • Great menu

Nearby

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    About

    At Hotel Metropol & Spa, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in sports massages at the spa, and local cuisine is served at Mountain View, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with pillow menus and bathrobes. Skiers will appreciate access to ski storage.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Safe
    • Sauna
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 219 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 10.0 "Excellent pool."
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent breakfast."
    • 6.0 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."

    Overall rating

    9.0 Excellent
    based on 105 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 9.1 "Excellent wellness & sports facilities."
    • 9.1 "Excellent breakfast."
    • 7.6 "Nice rooms."
      9.7 "97% thought the view was good."
    • 5.7 "Average comfort."
      5.6 "Only 56% said rooms were big enough."

    Overall rating

    9.4 Excellent
    based on 87 reviews
    • 10.0 "Excellent pool."
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 10.0 "Perfectly clean."
    • 9.6 "Terrific location."
    • 8.9 "Breakfast is good."

    Overall rating

    8.3 Excellent
    based on 26 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.0 "Rooms are great."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    "Great menu"
    data provided by TrustYou

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