Overview

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Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Valais, Switzerland
+41 27 967 10 20

€67+

Overall guest ratings

7.1/10 Good
based on 717 reviews

Review highlights

  • 9.6
  • 9.1
  • 3.9
  • 3.3

Nearby

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    About

    Hotel Helvetia features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer flat-screen TVs and free WiFi. Ski storage, rentals, and lessons are also available.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Skiing
    • Restaurant
    • Safe
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 717 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good service."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.0 "Bar is ok."
    • 3.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      0.9 "91% criticized the small bathroom."
      4.6 "54% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 372 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 7.0 "Good service."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 3.9 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      1.0 "90% had problems with the shower."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
    • 3.1 "Horrible vibe."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.2 "68% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
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    Overall rating

    7.2 Good
    based on 215 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 7.4 "Good service."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
    • 3.2 "Horrible vibe."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 2.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
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    Overall rating

    6.9 Good
    based on 129 reviews
    • 9.6 "Terrific location."
    • 9.1 "Food is to die for."
    • 8.9 "Breakfast is good."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.2 "88% said rooms were small."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
    • 2.3 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.5 "75% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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