Overview

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Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Valais, Switzerland
+41 27 967 10 20

€65+

Overall guest ratings

7.3/10 Good
based on 739 reviews

Review highlights

  • 9.7
  • 9.2
  • 4.2
  • 3.6

Good to know

  • Good accessibility by car

Nearby

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    About

    Hotel Helvetia features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer flat-screen TVs and free WiFi. Ski storage, rentals, and lessons are also available.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Skiing
    • Restaurant
    • Safe
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 739 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.1 "Good service."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.9 "91% had problems with the shower."
      1.0 "90% criticized the small bathroom."
      3.6 "64% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
    • 3.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      4.3 "Unfriendly atmosphere, according to 57%."
      0.3 "97% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      3.4 "66% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 391 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent breakfast."
    • 7.1 "Good service."
    • 4.3 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.0 "90% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
      1.0 "90% had problems with the shower."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
    • 3.4 "Vibe wasn't good."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
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    Overall rating

    7.1 Good
    based on 229 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent breakfast."
    • 7.4 "Good service."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.4 "Vibe wasn't good."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
    • 2.5 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.3 "67% thought it was too noisy."
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    Overall rating

    6.9 Good
    based on 118 reviews
    • 9.6 "Terrific location."
    • 9.1 "Excellent breakfast."
    • 6.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 3.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.3 "87% said rooms were small."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.2 "Horrible vibe."
    • 2.7 "Quite uncomfortable."
      3.3 "67% thought it was too noisy."
      1.3 "87% said rooms were small."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    data provided by TrustYou

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