Overview

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Hotel Mercure Zakopane Kasprowy

Szymaszkowa, Zakopane, Malopolskie, Poland
+48 182 024 000

€47+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.9/10 Good
based on 852 reviews

Review highlights

  • 10.0
  • 8.1
  • 5.0
  • 4.8

Good to know

  • Great view

Nearby

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    About

    Offering an unforgettable view of the Tatras mountains, the three-star Mercure Zakopane Kasprowy hotel is situated just 2.5 miles (4 km) from the bus and train stations, near the ski slopes and lake. The hotel has 288 comfortable rooms, fully equipped conference rooms seating 750 people, three restaurants and two bars. After a full day on the slopes, guests can relax in our indoor pool, sauna or games room.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Indoor pool
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Sauna
    • Playground
    • Ski-in/Ski-out
    • Ski storage
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 852 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.1 "Breakfast is good."
    • 7.8 "Good pool."
    • 7.6 "Good service."
    • 6.9 "Location is acceptable."
    • 5.0 "Internet is average."
    • 4.8 "Not very comfortable."
    • 4.2 "Vibe wasn't good."
    • 3.5 "Value below average."
    • 3.3 "Not very clean."
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    Overall rating

    7.7 Good
    based on 477 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.3 "Breakfast is good."
    • 8.1 "Pool is good."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.1 "Good location."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
    • 3.5 "Not very clean."
      1.9 "81% said rooms were dirty."
    • 3.5 "Value below average."
      0.7 "93% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 340 reviews
    • 8.1 "Breakfast is good."
    • 7.4 "Good pool."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.7 "Location is acceptable."
    • 5.7 "Rooms are ok."
    • 4.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.3 "Vibe wasn't good."
    • 3.4 "Value below average."
    View all review categories

    Overall rating

    7.5 Good
    based on 34 reviews
    • 7.9 "Tasty food."
    • 7.1 "Good location."
    • 5.3 "Rooms are ok."
    • 4.1 "Value below average."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

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