Pros (+) They give us the room at 10 am without any additional charge. That was really great for us since we only stay the night
Cons (-) Staff wasn't so nice
3 stars
Estelar Villavicencio Hotel & Centro de Convenciones
Photos of Estelar Villavicencio Hotel & Centro de Convenciones
Overview
Family-friendly hotel with 2 spa tubs and a full-service spa Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Estelar Villavicencio Hotel & Centro de Convenciones offers 127 air-conditioned accommodations with safes and slippers. A pillow menu is available. Cable television is provided. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. 2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Estelar Villavicencio Hotel & Centro de Convenciones
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Pool and spa
- Spa and wellness centre
- Rooftop pool
- Massage
- Hot tub
- Outdoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- No smoking
- Non-feather pillow
- Designated smoking area
Dining
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Public bath
- Private bathroom
General
- Family rooms
- Seating area
- Soundproof rooms
- Telephone
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Bicycle hire
- Game room
- Beauty salon
Family friendly
- Kids meals
- Indoor play area
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Estelar Villavicencio Hotel & Centro de Convenciones
9.1
Wonderful
1396 verified ratings
Wonderful
963
Very good
212
Good
95
Okay
58
Fair
35
Mediocre
15
Poor
18
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and found it to offer good value for the price. However, many reviews pointed out issues with the service, including unprofessional staff interactions and slow service in the restaurant. Overall, the hotel has potential but needs to enhance its service quality.AI-generated from customer reviews
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Score by provider
9.1 out of 10
96 reviews
9.2 out of 10
2 reviews
7.1 out of 10
1 review
All reviews
Location
Av. 40 No. 11, Villavicencio 500001
What's nearby
- Macal Stadium2.1 km
- Parque de la Vida2.4 km
- Llanabastos Market3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 13:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 6542
When to book a room at Estelar Villavicencio Hotel & Centro de Convenciones
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Estelar Villavicencio Hotel & Centro de Convenciones
Nearby hotels and places to stay
Closest
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See most recommended stays in VillavicencioGood to know
Value for money | 8.8 |
|---|---|
Distance to city centre | 2.4 km |
Nearest airport | Villavicencio La Vanguardia |
Distance to airport | 4.9 km |