Recent reviews
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- Neutral
- Negative
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8.0
Front desk staff amazing!
Pros: Was greeted by a very personable woman. She had a great sense of humour and was very engaging with myself and other patrons. Found a couple of candy wrappers on the floor and tv could use an upgrade to at least be able to access a guide.
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10.0
Pros: Location, friendly staff
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5.4
Major security breach
Pros: Clean facility and rooms and good value
Cons: Housekeeping staff left our room door open all day (8 hours) leaving my belongings and room accessible to anyone walking pass. Brought to management attention and they have yet to respond. They said they can't do anything for us because we booked through a third party.
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8.0
We had a good time.
Pros: Comfy beds, nice staff, enjoyed the pool
Cons: The seperate boys and girls sauna was a little different. We were there for our 10 year anniversary and would have liked to gone in the sauna together. Also when checking in, the front staff said they would put something together for our anniversary but nothing came. Overall though it was a very nice stay:)
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6.6
Pros: Fine price and plenty of parking
Cons: Hated that there is a sports bar located on the 3rd floor of the hotel. They play live music all day which is VERY audible throughout many of the rooms and then do karaoke until 1am which was semi audible in our room which was very close to the bar.
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8.0
Average
Pros: Rooms and rates
Cons: There were no microwave inside the room
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5.3
Pros: Vicinity to the Downtown Core
Cons: Noisy rooms
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6.7
Pros: Clean and comfortable room, natural ligth, polite staff, near downtown, buchart garden and butterfly garden.
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6.0
Pros: the surrounding of the gorge and inner harbour
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3.7
Pros: the parking was adequate and the noise at night was better then down town
Cons: The fact that your site did not give me the best rate. Room was not well cleaned or dusted
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7.4
Pros: cleanliness of the rooms, location, the dinner show that was playing was awesome and the price was excellent for both the show and the room.
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6.4
Pros: The hotel was fairly central to all the attractions we were interested in as well as nearby restaurants.
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8.0
Front desk staff amazing!
Pros: Was greeted by a very personable woman. She had a great sense of humour and was very engaging with myself and other patrons. Found a couple of candy wrappers on the floor and tv could use an upgrade to at least be able to access a guide.
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8.0
We had a good time.
Pros: Comfy beds, nice staff, enjoyed the pool
Cons: The seperate boys and girls sauna was a little different. We were there for our 10 year anniversary and would have liked to gone in the sauna together. Also when checking in, the front staff said they would put something together for our anniversary but nothing came. Overall though it was a very nice stay:)
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6.6
Pros: Fine price and plenty of parking
Cons: Hated that there is a sports bar located on the 3rd floor of the hotel. They play live music all day which is VERY audible throughout many of the rooms and then do karaoke until 1am which was semi audible in our room which was very close to the bar.
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8.0
Average
Pros: Rooms and rates
Cons: There were no microwave inside the room
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6.7
Pros: Clean and comfortable room, natural ligth, polite staff, near downtown, buchart garden and butterfly garden.
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7.4
Pros: cleanliness of the rooms, location, the dinner show that was playing was awesome and the price was excellent for both the show and the room.
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5.4
Major security breach
Pros: Clean facility and rooms and good value
Cons: Housekeeping staff left our room door open all day (8 hours) leaving my belongings and room accessible to anyone walking pass. Brought to management attention and they have yet to respond. They said they can't do anything for us because we booked through a third party.
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5.3
Pros: Vicinity to the Downtown Core
Cons: Noisy rooms
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6.0
Pros: the surrounding of the gorge and inner harbour
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3.7
Pros: the parking was adequate and the noise at night was better then down town
Cons: The fact that your site did not give me the best rate. Room was not well cleaned or dusted
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6.4
Pros: The hotel was fairly central to all the attractions we were interested in as well as nearby restaurants.
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