Awesome retreat on the beach!
LOVED Hotel Zulum. So relaxing and beautiful. Also, they have a pet donkey named Sancho who is the best ever.
Rained in my bed
great location not so great service.
Locationis good and the staff people at the reception/front desk is nice and very helpful.
the price is to much for the kind of service the restaurant run out of gas so getting something hot from the kitchen was imposible they run out also un juice and another day they didn't have electricity to do a coffee. the say is a hippie_green hotel but i think thats a lame excuse to do not give a good service.
When you stay at Hotel Zulum in Tulum, you'll be on the beach and steps from Tulum Beach. Free self parking is available onsite.
Policies vary by room type and provider.