Overview

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Hotel Grand Chancellor Townsville
Top Airport Hotel

334 Flinders Street, Townsville, QLD 4810, Australia
+61 747 292 000

€67+

Overall guest ratings

8.5/10 Excellent
based on 1,000 reviews

Review highlights

  • 9.2
  • 8.3
  • 5.4
  • 4.9

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    A great choice for a stay in Townsville, Hotel Grand Chancellor Townsville is just 4.4 mi (7.1 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Sugar Shaker Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    based on 1,000 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.8 "88% were happy with the room service."
      7.9 "79% found the restaurant service to be one of the best."
      8.3 "Housekeeping was great, according to 83%."
    • 8.3 "Breakfast is good."
      7.8 "78% were happy with the price of the breakfast."
    • 7.9 "Good location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 7.2 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      9.6 "96% thought the view was good."
      8.0 "80% enjoyed the balcony."
    • 5.4 "Internet is average."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.6 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.4 "56% didn't like the fitness area."
    • 4.3 "Bar is not good."
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    Overall rating

    8.6 Excellent
    based on 560 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 7.9 "Good location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      9.6 "96% thought the view was good."
      7.8 "78% said rooms were clean."
      8.2 "82% enjoyed the balcony."
    • 7.4 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.2 "Internet is average."
    • 5.1 "Vibe was decent."
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    Overall rating

    8.6 Excellent
    based on 240 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.4 "Good location."
    • 7.2 "High comfort."
      8.3 "83% said the beds were comfortable."
    • 6.3 "Rooms are ok."
      5.5 "Only 55% thought the shower was ok."
      5.8 "Only 58% said rooms were big enough."
    • 6.2 "Average value."
    • 5.5 "Internet is average."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
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    Overall rating

    7.7 Good
    based on 40 reviews
    • 8.8 "Great service."
    • 6.3 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."

    Overall rating

    8.4 Excellent
    based on 160 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.0 "Location is great."
    • 8.0 "Breakfast is good."
    • 7.4 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 7.4 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      7.9 "79% said rooms were clean."
      9.5 "95% thought the view was good."
    • 6.5 "Average value."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.2 "Vibe was decent."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou
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