Overview

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Falls Chateau

12 Chateau Crescent, Taupo 3770, New Zealand
+64 7377 4875

Call

+64 7377 4875

Overall guest ratings

7.6/10 Good
based on 427 reviews

Review highlights

  • 8.0
  • 6.8
  • 6.4
  • 5.8

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    Falls Chateau is a great choice for a stay in Taupo. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, kayaking, and mountain biking. Rooms at this upscale lodge get the details right with nice touches like MP3 docks, Egyptian cotton sheets, and premium bedding.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Internet
    • Skiing
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    based on 434 reviews
    • 8.0 "Location is great."
      7.4 "Great parking, according to 74%."
      7.6 "City centre within easy reach, said 76%."
      9.6 "96% liked the proximity to sightseeing."
    • 6.8 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.8 "For only 68%, the noise level was all right."
    • 6.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.1 "51% thought the kitchenette was ok."
      5.1 "For only 51%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.5 "65% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
      5.0 "50% found the grounds not bad."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.3 "Service is below average."
      4.0 "60% indicated the reception staff was not good."
      4.5 "55% found the staff to be unfriendly."
      4.3 "57% didn't like the management."
      4.0 "60% thought the service was unprofessional."
    • 3.6 "Disappointing food."
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    Overall rating

    7.8 Good
    based on 386 reviews
    • 8.4 "Location is great."
      7.9 "City centre within easy reach, said 79%."
    • 7.7 "High value."
      8.4 "84% thought it was a great value."
    • 6.3 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      6.8 "For only 68%, the noise level was all right."
    • 6.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.1 "For only 51%, the bathroom was ok."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "Only 67% thought the furniture was functional."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.6 "Service is below average."
      4.3 "57% indicated the reception staff was not good."
      4.6 "54% found the staff to be unfriendly."
      4.1 "59% didn't like the management."
    • 4.0 "Disappointing food."
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    Overall rating

    7.3 Good
    based on 17 reviews
    • 8.3 "Good value."
    • 6.6 "Average comfort."
    • 6.2 "Rooms are ok."
    • 4.3 "Service is below average."

    Overall rating

    8.6 Excellent
    based on 30 reviews
    • 8.0 "Location is great."
    • 7.1 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou

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