Overview

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Moor Hall Hotel & Spa, BW PREMIER COLLECTION
Top Business Hotel

Moor Hall Drive Four Oaks Sutton, Sutton Coldfield, B75 6LN, United Kingdom
+44 121 308 3751

€63+

Overall guest ratings

8.1/10 Excellent
based on 562 reviews

Review highlights

  • 9.2
  • 9.0
  • 6.1
  • 4.5

Good to know

  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    A delightful country house hotel set in parkland yet within easy reach of Birmingham, the NEC, the motorway network and attractions such as Drayton Manor Park and Cadbury World. Ideal for business or pleasure, the Moor Hall Hotel & Spa, BW Premier Collection® offers 83 comfortable and well equipped ensuite bedrooms, including four posters, a choice of two restaurants, seven conference rooms and extensive leisure facilities including an indoor pool, hot tub, sauna, steam room, aerobics room and spa with three treatment rooms. There's ample free parking and conference and banqueting for up to 250. To complete the picture, our team of friendly and professional staff is always on hand to offer our unique brand of traditional personal service. Enjoy your stay. Main restaurant The Oak Room is closed on Sunday and Bank Holidays. Dinner rates include a 3-course Carvery instead.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • No smoking
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 562 reviews
    • 9.2 "Terrific location."
    • 9.0 "Excellent pool."
    • 8.9 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      7.1 "71% were happy with the room service."
    • 6.1 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.9 "Desserts were ok, said 69%."
    • 4.5 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      2.6 "74% had problems with the shower."
      4.3 "57% criticized the small bathroom."
      4.2 "Air conditioning was criticized by 58%."
      1.0 "90% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
    • 3.9 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.6 "Bar is disappointing."
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    Overall rating

    8.2 Excellent
    based on 297 reviews
    • 9.3 "Terrific location."
    • 8.7 "Pool is good."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.2 "Food is average."
    • 4.9 "Value below average."
      2.8 "The price was too high for 72%."
    • 4.8 "Not very clean."
      4.8 "52% thought it was rather dirty."
    • 4.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      4.4 "Air conditioning was criticized by 56%."
    • 2.4 "Bar is disappointing."
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    Overall rating

    8.1 Excellent
    based on 140 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 5.9 "Food is average."
    • 5.7 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were big enough."
    • 4.9 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      3.7 "63% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 123 reviews
    • 9.1 "Terrific location."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.0 "Breakfast is good."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.8 "Food is average."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.7 "Value below average."
    • 4.3 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
    • 3.6 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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