Overview

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Universal Hotel

1002 Middle Hongling Road, Shenzhen 518001, China
+86 755 8247 5088

€42+

Overall guest ratings

8.4/10 Excellent
based on 1,681 reviews

Review highlights

  • 9.8
  • 7.0
  • 5.7
  • 3.1

Good to know

  • Great view
  • Good accessibility by car

Nearby

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    AMENITIES

    • Facilities for disabled guests
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    Reviews

    Guest reviews of Universal Hotel

    Overall rating

    8.4 Excellent
    based on 1,681 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "94% enjoyed the restaurants & bars nearby."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      6.2 "Only 62% found the staff to be friendly enough."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."

    Overall rating

    8.2 Excellent
    based on 151 reviews
    • 9.8 "Terrific location."
    • 7.0 "Good service."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
    • 3.5 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.4 Excellent
    based on 319 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% liked the proximity to shopping."
    • 6.5 "Service is ok."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 2.9 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    8.5 Excellent
    based on 1,075 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "Good service."
      7.1 "71% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.3 "Only 53% said rooms were big enough."
    • 5.5 "Breakfast is mediocre."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 134 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
    • 7.1 "Good service."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      0.4 "For 96%, the rooms looked old."
    • 2.7 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    Good to know
    "Great view"
    "Good accessibility by car"
    data provided by TrustYou

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