Overview

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Universal Hotel

1002 Middle Hongling Road, Shenzhen 518001, China
+86 755 8247 5088

€41+

Overall guest ratings

8.4/10 Excellent
based on 1,509 reviews

Review highlights

  • 9.9
  • 7.0
  • 3.2
  • 2.5

Good to know

  • Great view
  • Good accessibility by car

Nearby

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    AMENITIES

    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • Safe
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 1,509 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "Great parking, according to 86%."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      6.4 "64% said the reception staff was ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.2 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 1.6 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 165 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 7.9 "Tasty food."
    • 7.0 "Good service."
      6.2 "62% said the reception staff was ok."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 3.2 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    8.6 Excellent
    based on 256 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 3.0 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 2.2 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."

    Overall rating

    8.5 Excellent
    based on 995 reviews
    • 10.0 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good service."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.3 "Only 53% thought the air conditioning was adequate."
    • 5.5 "Breakfast is mediocre."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 90 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% liked the proximity to shopping."
    • 7.1 "Good service."
    • 6.7 "Average cleanliness."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      0.7 "For 93%, the rooms looked old."
    • 3.3 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
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    Good to know
    "Great view"
    "Good accessibility by car"
    data provided by TrustYou
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