Overview

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Lotte Hotel Seoul
Top Luxury Hotel

1 Songong-dong Jung-gu, Seoul 110-101, South Korea
+82 2771 1000

€193+

Overall guest ratings

9.0/10 Excellent
based on 6,483 reviews

Review highlights

  • 9.7
  • 9.3
  • 5.9
  • 5.8

Good to know

  • Professional service
  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Location.

    The Lotte Hotel Seoul is situated in the primarily metropolitan Seoul area within 1 km of the Kyung Bok Palace and Dong Dae Moon Gate Market. The hotel is strategically located 65 kilometers southwest of the Incheon Airport.

    Hotel Features.

    The Lotte Hotel Seoul is one of Seoul's largest, with two independent towers and a lobby integrated with a three-level mall. Frequented mostly by business travelers, the Lotte has many dining, shopping, and recreational options, making it something of a plaza.

    The Lotte Hotel offers a golf driving range with a putting green, a fitness center with a miniature walking course, and a full-service health spa. The indoor pool features architecture reminiscent of Classical Greece. Items (such as digital cameras and cell/mobile phones) that can't be rented at the extensive business center can be purchased at the duty-free store, which is one of the largest in Seoul. WiFi is free.

    Guestrooms.

    The Lotte Hotel Seoul spans across the 38-story main building and the newer 35-story wing. The newer wing guestrooms contain amenities such as complimentary mobile phone rental and computers. Both buildings' guestrooms include pillowtop mattresses, premium bedding and pillow menu and hypo-allergenic bedding is available. Private bathrooms have separate bathtub/shower with handheld showerhead, bathroom phone, bathrobes/slippers, scale, a makeup/shaving mirror, hair dryer and complimentary toiletries. Rooms have LCD TV with premium channels and pay movies, free WiFi, and a clock radio. There is also a direct-dial phone with voicemail, an in-room safe and a desk in the room. A minibar, coffee-tea maker and refrigerator with complimentary bottled water is available. Rooms have air-conditioning, climate control and blackout drapes/curtains. Furnishings include a desk, in-room safe and and an iron/ironing board may be requested. Complimentary weekday newspapers are delivered. Cribs/infant beds, turndown service, and wake-up calls may be requested. In-room childcare/babysitting (surcharge) is available and there is daily housekeeping.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 6,483 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.8 "Near to public transport, according to 98%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.1 "Good access to the airport, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
      9.3 "93% loved the sauna."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      8.2 "82% said the recreation staff was great."
      10.0 "Hotel security was great, thought 100%."
    • 8.7 "Pool is good."
    • 8.6 "Food is delicious."
      7.1 "71% loved the menu selection."
      9.8 "98% enjoyed the snacks that were offered."
      8.8 "Yummy desserts, said 88%."
    • 5.9 "Internet is average."
    • 5.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.0 "Average value."
      6.3 "Only 63% were satisfied with the beverage prices."
    • 4.7 "Not very comfortable."
      3.5 "65% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    9.1 Excellent
    based on 1,685 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.7 "Near to public transport, according to 97%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 8.6 "Bar is amazing."
    • 8.6 "Pool is good."
    • 8.6 "Food is delicious."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Internet is average."
    • 5.1 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 4.5 "Value below average."
      2.9 "71% said the breakfast was too expensive."
      3.7 "The price was too high for 63%."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
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    Overall rating

    9.2 Excellent
    based on 2,787 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      8.9 "Good access to the airport, said 89%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
      9.4 "94% loved the sauna."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
      8.3 "83% were happy with the shuttle service."
    • 8.6 "Food is delicious."
      9.7 "97% enjoyed the snacks that were offered."
    • 8.4 "Pool is good."
    • 5.9 "Internet is average."
    • 4.9 "Rooms are not good."
      2.4 "76% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      3.0 "70% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      4.0 "60% found problems with the furniture."
    • 4.7 "Value below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    9.4 Excellent
    based on 1,102 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 8.6 "Food is delicious."
    • 7.1 "Good breakfast."
    • 6.5 "Vibe was decent."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
    • 4.2 "Value below average."
    • 4.2 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    9.0 Excellent
    based on 907 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      9.7 "Near to public transport, according to 97%."
    • 9.4 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
    • 6.4 "Vibe was decent."
    • 5.9 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 5.5 "Average value."
    • 4.7 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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