Overview

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Hotel Okura Sapporo

Nishi5-Chome Minami1-Joku, Chuo-ku, Sapporo 060-0061, Japan
+81 112 212 333

€45+

Overall guest ratings

8.5/10 Excellent
based on 1,872 reviews

Review highlights

  • 10.0
  • 9.2
  • 6.1
  • 3.6

Good to know

  • Professional service
  • Spacious rooms

Nearby

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    About

    Hotel Okura Sapporo puts you in a great location, within just a 10-minute walk of Odori Park and Clock Tower. Guests can indulge in massages, and Continental, one of 3 restaurants, serves breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with flat-screen TVs and refrigerators.

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    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,872 reviews
    • 10.0 "Internet works perfectly."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      8.5 "85% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      7.5 "Housekeeping was great, according to 75%."
      7.1 "71% said the booking process went smoothly."
    • 7.2 "Good breakfast."
    • 6.5 "Average comfort."
    • 6.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "69% said the view was so-so."
    • 3.6 "Wellness & sports facilities were not very nice."
    • 3.6 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      2.7 "73% didn't like the architecture."
      1.3 "87% didn't like the smoking area."
    • 3.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    8.4 Excellent
    based on 505 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      8.2 "82% thought it was easy to get to the train station."
      9.0 "Easily accessible by car, said 90%."
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Average comfort."
    • 6.0 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.1 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    based on 804 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      9.5 "Near to public transport, according to 95%."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Average comfort."
    • 5.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 3.7 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    9.2 Excellent
    based on 131 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.2 "Tasty food."
    • 7.0 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    • 4.0 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
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    Overall rating

    8.8 Excellent
    based on 430 reviews
    • 9.0 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      8.3 "83% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 7.0 "Tasty food."
      5.5 "Only 55% were satisfied with the menu."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.6 "Average comfort."
    • 3.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Spacious rooms"
    data provided by TrustYou

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