Overview

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Cross Hotel Sapporo

2-23 Kita 2-jo Nishi Chuo-ku, Sapporo 060-0002, Japan
+81 112 720 010

€80+

Overall guest ratings

8.5/10 Excellent
based on 2,511 reviews

Review highlights

  • 9.3
  • 9.3
  • 8.9
  • 8.6

Good to know

  • Great reception
  • Nice building
  • Train station is close
  • Stylish hotel

Nearby

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    About

    Cross Hotel Sapporo puts you in a great location, within just a 10-minute walk of Clock Tower and Sapporo JR Tower. Guests can indulge in massages, and hache serves breakfast, lunch, and dinner. There's a bar/lounge and 4 spa tubs, and rooms at this upscale hotel get the details right with rainfall showerheads and down comforters.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Laundry service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Spa
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 2,511 reviews
    • 9.3 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      9.0 "90% enjoyed the friendly atmosphere."
      9.4 "94% thought, the hotel was modern."
      9.5 "95% thought the hotel was luxurious."
    • 9.3 "Terrific location."
      9.5 "95% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      9.4 "Near to public transport, according to 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Very nice wellness & sports facilities."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.9 "89% thought it was clean."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.3 "Great service."
      7.9 "79% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
      9.2 "Hotel security was great, thought 92%."

    Overall rating

    8.5 Excellent
    based on 1,054 reviews
    • 9.6 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "Easily accessible by car, said 94%."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      9.6 "96% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.0 "Great service."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      5.4 "Only 54% thought the furniture was functional."
    • 5.6 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
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    Overall rating

    8.4 Excellent
    based on 929 reviews
    • 9.4 "Terrific location."
      9.6 "96% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Awesome vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      9.6 "96% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.7 "Good breakfast."
    • 6.3 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.4 "For 64%, maintenance was acceptable."
    • 5.5 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 5.1 "Average value."
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    Overall rating

    9.2 Excellent
    based on 175 reviews
    • 9.4 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
    • 9.3 "Terrific location."
      9.4 "94% thought it was easy to get to the train station."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.3 "Great service."
      7.7 "77% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
    • 8.2 "Amenities are good."
      8.5 "85% thought the building was wonderful."
    • 5.5 "Average value."

    Overall rating

    8.3 Excellent
    based on 351 reviews
    • 9.1 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
      9.3 "93% thought, the hotel was modern."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.9 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.6 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Nice building"
    "Train station is close"
    "Stylish hotel"
    data provided by TrustYou

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